APAR status
Closed as program error.
Error description
User needs to identify and warn users from closing workorders who have already completed the same workorder. They have tried to write the logic with an Automation script by defining the attribute launch point on 'Run action' event at attribute 'STATUS' in 'WOCHANGESTATUS' object (which gets invoked during New status selection in the Change Status dialog box). This runs and works good during 'Change Status' select action in both List and Main tabs. But when we use direct 'Close Work Order' select action, it works only in Main tab whereas "in List tab", the script is never invoked. Can we please understand if this is a known issue and do we have a workaround for this. PERFORMANCE ISSUE: NO STEPS TO REPRODUCE: Please follow the below steps to reproduce the scenario where the launch point is not getting called for specific actions in List tab: Automation script creation: 1) Go to Automation Scripts application 2) Select Create -> Script with Attribute Launch Point 3) Provide some valid name for Launch Point and choose the below details: Object: WOCHANGESTATUS Attribute: STATUS Events: Run action 4) Provide some valid name for Script name and enter the below for source (to test and know if the launch point is called): service.error("WOCHANGESTATUS-STATUS-Run action",mbo.getString("STATUS")) 5) Save the script Behavior in Work Order Tracking application: Go to Work Order Tracking application - Scenario 1: Open any workorder that is eligible to change it to Closed status. Click on Change Status from select action and select Closed status in the dialog. We get the message in a dialog based on our script source. - Scenario 2: Open any workorder that is eligible to change it to Closed status. Click on Close Work Order from select action. We get the message in a dialog based on our script source. - Scenario 3: In List tab, please filter out a sample of the workorders. Click on Change Status from select action and select Closed status in the dialog. We get the message in a dialog based on our script source. - Scenario 4: In List tab, please filter out a sample of the workorders. Click on Close Work Order from select action. We do not get any dialog message here which we get in previous scenarios. As seen from above observations, the script is not launched during scenario 4. We wanted to understand if this is a known issue/limitation and if there are any workarounds for it. ENVIRONMENT: Systems Info: App Server IBM WebSphere Application Server 9.0.5.11 Version Tivoli's process automation engine 7.6.1.3-IFIX20230324-1804 Build 20220823-0909 DB Build V7613-344 HFDB Build HF7613-67 IBM Maximo Calibration 7.6.1.0 Build 20220823-0909 DB Build V7600-08 IBM Maximo Mobile 8.10.0 Build 20230921-1551 DB Build V81000-29 HFDB Build HF81000-13 IBM Maximo Asset Management Scheduler 7.6.8.2 Build 20220823-0909 DB Build V7682-23 HFDB Build HF7682-08 Maximo Application Framework 8.10.0 Build 20230316-1532 DB Build V7600-27 IBM Tpae Integration Framework 7.6.1.3 Build 20220823-0909 DB Build V7613-61 IBM Maximo Asset Management 7.6.1.3 Build 20220823-0909 DB Build V7611-01 IoT Connection Utility 7.6.0.4 Build 20220303-1642 DB Build V7604-01 Server OS Windows Server 2016 10.0 Server DB Oracle 19.0 (Oracle Database 19c Enterprise Edition Release 19.0.0.0.0 - Production)
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * MAXIMO * **************************************************************** * PROBLEM DESCRIPTION: * * ATTRIBUTE LAUNCH POINT SCRIPT NOT INVOKING IN LIST TAB FOR * * SPECIFIC ACTION IN WOCHANGESTATUS OBJECT * ****************************************************************
Problem conclusion
This will be fixed in a future release.
Temporary fix
Comments
APAR Information
APAR number
IJ49869
Reported component name
MAXIMO ASST MGM
Reported component ID
5724R46AM
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2024-01-26
Closed date
2024-02-09
Last modified date
2024-02-09
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MAXIMO ASST MGM
Fixed component ID
5724R46AM
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
11 February 2024