IBM Support

IJ49738: MAXIMO CREATES RESERVATIONS WHEN TRYING TO APPROVE WORK ORDER EVEN THOUGH ERROR RECEIVED

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APAR status

  • Closed as program error.

Error description

  • Maximo is still creating reservations when trying to approve a
    workorder even through an error is received, and the workorder
    is not approved.
    BMXAA4590E - Could not change Work Order 312903 status to APPR.
    BMXAA1894E - No balance exists for this item/storeroom/bin
    combination.
    This is incorrect there should not be any reservations created
    since the workorder is not approved
    
    
    STEPS TO REPRODUCE:
    
    1. Go to Work Order Tracking
    2. Create a New Record
    3. Add a Location
    4. Go to Plans tab and add a task
    5. Under Materials, add a New Row
    Line Type: ITEM
    Item: 0-0031 (make sure the item has a balance of 0.0 and is
    only in one bin)
    Quantity: 1
    Storeroom: Central
    6. Under Materials, add a New Row
    Line Type: ITEM
    Item: LN7023 (make sure it is a condition enabled item and
    provide a condition code that does not have a corresponding
    inventory balance)
    Quantity: 1
    Storeroom: Central
    Condition Code: USED
    7. Save the Work Order
    8. Click on Change Status and try to approve it.
    9. The following error will be displayed:
    BMXAA4590E - Could not change Work Order HS1452 status to APPR.
    BMXAA1894E - No balance exists for this item/storeroom/bin
    combination.
    10. Click OK.
    11. On the same Change Status dialog, try to approve the Work
    Order again.
    12. The previous errors will be displayed, and the Work Order
    will not be approved.
    13. Go to Inventory application and check that a reservation was
    made for these items.
    
    RESULTS:
    
    Work Order is not approved, and error is displayed.
    Reservation gets created for both items on the Work Order.
    
    EXPECTED RESULTS:
    
    Reservation should not get created, since Work Order was not
    approved, and error was thrown.
    
    REPORTED IN VERSION:
    
    IBM Maximo Asset Management 7.6.1.3
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * MAXIMO                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * MAXIMO CREATES RESERVATIONS WHEN TRYING TO APPROVE WORK      *
    * ORDER EVEN THOUGH ERROR RECEIVED.                            *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR will be contained in a future release.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ49738

  • Reported component name

    MAXIMO ASST MGM

  • Reported component ID

    5724R46AM

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2024-01-15

  • Closed date

    2024-02-22

  • Last modified date

    2024-02-22

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO ASST MGM

  • Fixed component ID

    5724R46AM

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
22 February 2024