IJ49711: DUPLICATE INVOICES BEING CREATED ON PURCHASE ORDERS WHEN THE COMPANY HAS THE 'PAY ON RECEIPT' BOX CHECKED.

APAR status

• Closed as program error.

Error description

• 'Pay on Receipt' box is checked for the Company that is being
  applied to a PO. When the PO has been received and closed, then
  check the receipt again, a new invoice number is shown, so
  duplicate invoices are being created.
  
  STEPS TO REPRODUCE:
  
  
  Prerequisite: make sure that the company has 'Payment on
  Receipt?' is checked
  Company: RICE
  Payment on Receipt?: checked
  
  Steps to reproduce:
  1.	Create a test WO with an assetnum and approve it.
  Work Order: 1481DF
  Asset: 13120
  Location: BPM3100
  Save
  
  Status: APPR
  
  2.	Create PO with the WO created in step 1 using a vendor
  configured for Pay on Receipt, and approve it. Ensure that at
  least one line has linetype=SERVICE.
  Go To Purchasing
  PO: 1115DF
  Company: RICE
  Click PO Lines tab
  Item Type: Service
  
  Item: is there 2 invoices created
  Quantity: 1
  Unit Cost: 25.00
  Line Cost: 25.00
  Work Order: 1481DF
  GL Debit Account: 6400-300-000
  Save and APPR
  3.	Receive the PO that was created in step 2.
  Filter PO: 1115DF
  Click Service Receipts tab
  Select Ordered Services
  Select the service line
  Save
  4.	Note that an invoice was generated on receipt approval as
  expected.
  Expand the line, scroll to Receipt Details section
  Invoice: 1077
  5.	Change the PO status to CLOSE.
  Go To PO
  Filter for PO: 1115DF
  Change Status: CLOSE
  6.	Change the WO status to CLOSE.
  Go To Work Order Tracking
  WO: 1481DF
  Change Status: CLOSE
  7.	Note that a second invoice was generated for the PO based on
  the receipt that generated the first invoice.
  
  Go To PO > Receiving
  
  Filter for PO: 1115DF
  Invoice: 1078
  
  Results: when the company has 'Payment on Receipt?: checked',
  there are multiple invoices created for the items and services
  
  Expected Results: The client feels making a modification to the
  code to have one invoice to be created for both items and/or
  services.
  
  
  Product Version #: 7.6.1.3-IFIX20231026-1319 IF013
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * DUPLICATE INVOICES BEING CREATED ON PURCHASE ORDERS WHEN THE *
  * COMPANY HAS THE 'PAY ON RECEIPT' BOX CHECKED.                *
  ****************************************************************
  Duplicate invoices are generated for the same POLine when the
  'Pay on Receipt' box is checked for the company and a WO with
  the asset is associated with the PO due to a new asset cost
  rollup from WO.
  

Problem conclusion

• The fix for this APAR will be contained in a future release.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels