IJ49684: ISSUES WITH ASSET DOWNTIME REPORTING FUNCTIONALITY WHEN REMOVING DOWNTIME FROM WORK ORDER

APAR status

• Closed as program error.

Error description

• Problem:
  If Asset downtime is recorded through multiple Work orders with
  different downtime, and if we delete downtime from Work
  order->Manage Downtime History from any of the Work order, the
  total downtime of the Asset goes back to 0.
  
  Steps to Reproduce:
  1. Open the Work Order Tracking application
  2. Create a new record (1487)
  3. Populate the Asset field (1014)
  4. Under More Actions select 'Report Downtime' and input the
  start and end date fields.
  5. Select OK to close the window
  6. Create a second Work Order record (1489)
  7. Populate the Asset field with the same asset used in the
  first Work Order. (1014).
  8. Under More Actions select 'Report Downtime' and input the
  start and end date fields.
  9. Select OK to close the window.
  10. Move to the Asset application and select the Asset record
  used in the work order records (1014). Scroll to the Downtime
  section to ensure that the total downtime is populated.
  11. Move back to the Work Order Tracking application and search
  for one of the records previously created (1487)
  12. Under More Actions select 'Manage Downtime History'
  13. Delete the reported downtime line for the Asset.
  14. Select OK to close the window.
  15. Move to the Asset application and select the Asset being
  used (1014)
  16. Scroll down to the Downtime section to view the Total
  Downtime field.
  
  
  Results:
  Total Downtime field is set back to 0
  
  
  Expected Results:
  The downtime removed should be subtracted from the total Asset
  downtime reported
  
  Reported In Version:
  Tivoli's process automation engine 7.6.1.3
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * If Asset downtime is recorded through multiple Work orders   *
  * with                                                         *
  * different downtime, and if we delete downtime from Work      *
  * order->Manage Downtime History from any of the Work order,   *
  * the                                                          *
  * total downtime of the Asset goes back to 0.                  *
  ****************************************************************
  

Problem conclusion

• This will be fixed in a future release.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels