IJ49633: BMXAA1974E - CANNOT APPROVE INVOICE BECAUSE OF UNEXPECTED ERROR.

APAR status

• Closed as program error.

Error description

• Problem Description:
  Unable to change a consignment item's invoice to APPR.
  
  
  STEPS TO REPRODUCE:
  1. You must have a consignment item that has:
  -invoice generation type as MANUAL
  -current balance > 2
  -unit cost > 0
  Created Item: CONDF
  Lot Type: NOLOT
  Order Unit: EACH
  Issue Unit: EACH
  Add Items to Storeroom
  
  Storeroom: PKG
  Click OK
  Expand Item: TESTDFCON
  Unit Cost: 250.00
  Current Balance: 2
  Issue Unit: EACH
  Consignment: check
  Consignment Vendor: ROSS
  Invoice Generation Type: MANUAL
  
  2. Issue 2 of that consignment item to a workorder
  Created WO: 165425DF
  Location: BR240
  Save and APPR
  
  3. Go to "Issues and Transfers" application and choose the
  correct storeroom for the consignment item
  Go To Inventory > Issue and Transfers
  Issue tab
  Click New Row
  Item: CONDF
  Quantity: 2
  Transaction Type: ISSUE
  Work Order: 165425DF
  
  4. Use "Select Items for Return" button, select the transaction
  that was created issuing 2 consignment items and click OK on the
  dialog
  Issues and Transfers
  Click Select Items for Return
  Select Items for Return dialog box
  Pick Item: CONDF
  
  5. Change quantity from 2 to 1 and save transaction
  Quantity: 2
  Change 2 to 1
  
  6. Go to "Invoices" application
  Go To Purchasing > Invoices
  
  7. Create a new invoice with DOCUMENTTYPE=CONSIGNMENT and the
  correct VENDOR for the consignment item
  Created Invoice: 1074DF
  Type: CONSIGNMENT
  Company: ROSS
  
  8. Use "Select Consignment Transactions" button on the "Invoice
  Lines" tab
  Click Invoice Lines tab
  Click Select Consignment Transactions
  
  9. In the dialog that was opened, the issue(quantity 2) and
  return(quantity 1) transactions for the consignment item are
  combined to a single row that has the quantity of 1
  Select Consignment Transactions dialog box
  Item: CONDF
  Quantity: 1
  Work Order: 165424DF
  Transaction Type: ISSUE
  
  10. Select the transaction and click OK
  Select Item: CONDF
  Quantity: 1
  Work Order: 165424DF
  Transaction Type: ISSUE
  OK
  
  11. Approve the invoice
  Change Status: APPR
  
  RESULTS: Receive an error when you try to approve
  
  Errors appear:
  BMXAA2013E - Could not change invoice 1074DF status to APPR.
  BMXAA1974E - Cannot approve invoice because of unexpected error.
  Please send the server's stack trace log to support.
  
  
  EXPECTED RESULTS: Should be able to APPR the invoice
  
  
  REPORTED IN VERSION: 7.6.1.3 and Manage 8.7.0
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * BMXAA1974E - CANNOT APPROVE INVOICE BECAUSE OF UNEXPECTED    *
  * ERROR.                                                       *
  ****************************************************************
  Cannot approve invoices, for invoices that are not related to
  PO, due to NULL POINTER ERROR from the isLIFOFIFOItem() method.
  Change: For POLine if empty/null, we don't rely on the
  isLIFOFIFOItem() method we directly assign the cost type from
  the inventory record that is correctly obtained with filters
  like site, itemsetid, itemnum and storeloc.
  

Problem conclusion

• This will be fixed in a future release.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels