IBM Support

IJ49630: HYPERLINK FROM EXTENDED DRILLDOWN OPENS LOCATIONS APPLICATION WITH BLANK SCREEN.

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APAR status

  • Closed as program error.

Error description

  • STEPS TO REPRODUCE:

1. Go to System Properties application.

2. Bring up the property mxe.webclient.extendedDrilldown and
make sure it's set to true.


3. Go to Work Order Tracking application.

4. Create a WO against any valid Location, as for example,
Location BR430, and save the record.


5. From Location field, click on Detail Menu icon > Go to
Locations.


6. In the Locations application, with Location BR430 on the
screen, from More Actions menu, select Open Drilldown.


7. With the Drilldown opened, click on "Show path to top"
button.


8. Select any other Location from the Drilldown, as for
example, Location BR450.

9. With the Location BR450 selected in the Drilldown, click on
OK > Go to Locations.

RESULTS:
Locations application opens with a blank screen. This is the
issue.

EXPECTED RESULTS:
Locations application should open with BR450 record on the
screen.

REPORTED IN VERSION:
IBM Maximo Asset Management 7.6.1.3

Local fix

  • 



Problem summary


    

  • ****************************************************************
* USERS AFFECTED:                                              *
* MAXIMO                                                       *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* HYPERLINK FROM EXTENDED DRILLDOWN OPENS LOCATIONS            *
* APPLICATION WITH BLANK SCREEN                                *
****************************************************************

    



Problem conclusion


    

  • The fix for this APAR is contained in a future release.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IJ49630
    • 

  • Reported component name
    ASSETS
    • 

  • Reported component ID
    5724R46AS
    • 

  • Reported release
    760
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2024-01-03
    • 

  • Closed date
    2024-03-12
    • 

  • Last modified date
    2024-03-12
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    ASSETS
    • 

  • Fixed component ID
    5724R46AS
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            04 April 2024
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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