IJ49560: MOBILE INSPECTION APP - CLOSES APP WHEN ATTACHING PHOTOS

APAR status

• Closed as program error.

Error description

• PROBLEM:  Mobile Inspection app - closes app when attaching
  photos
  
  The inspection app is closing and going back to the Main
  navigation screen, after attaching pictures to inspection
  questions.
  When using the Upload attachment option within the inspection
  question, take a photo and the app will close, the number of
  uploads it takes for this to happen seems to be random.
  
  PERFORMANCE ISSUE: N/A
  
  STEPS TO REPRODUCE:
  1. start an ad-hoc inspection, choose the location and the
  template
  2. begin answering question and attach a photo using the upload
  attachment option
  3. after attaching several photos to separate questions, the app
  will close and go back to main screen
  
  CURRENT ERRONEOUS RESULT:
  
  After attaching several photos to separate questions, the app
  will close and go back to main screen
  
  EXPECTED RESULT:
  
  App should not crash
  
  ENVIRONMENT (SYSTEM INFO):
  
  Mobile 8.10
  IBM Maximo Mobile 8.10.0 Build 20231021-0832 DB Build V81000-29
  HFDB Build HF81000-16
  
  LOCAL FIX: N/A
  
  SECURITY IMPACT (Y/N): N/A
  
  ADDITIONAL INFO: N/A
  

Local fix

Problem summary

Problem conclusion

• The fix for this APAR will be included in a future release.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels