APAR status
Closed as program error.
Error description
1.Login into Maximo. 2.Go to System Properties and update the mxe.int.globaldir prop from nothing to '/temp' 3.Save. Perform a Live Refresh. 4.Click the table download button on any table. Expected: File to be dowloaded. Actual: File seems to get downloaded, but it doesn't. Message seen. "Site isn't available". Following is seen in server log: <Nov 8, 2023, 1:56:46,088 PM Eastern Standard Time> <Error> <HTTP> <BEA-101019> <[ServletContext@1805185995[app:maximo module:/maximo path:null spec-version:4.0]] Servlet failed with an IOException. java.io.FileNotFoundException: /temp/tabledownload/1699469640912.csv (No such file or directory) at java.base/java.io.FileInputStream.open0(Native Method) at java.base/java.io.FileInputStream.open(FileInputStream.java:219) at java.base/java.io.FileInputStream.<init>(FileInputStream.java:15 7) at psdi.webclient.servlet.TableDownloadServlet.doGet(TableDownloadS ervlet.java:58) at javax.servlet.http.HttpServlet.service(HttpServlet.java:645) Truncated. see log file for complete stacktrace
Local fix
Problem summary
Problem conclusion
A fix for this APAR will be included in a future release.
Temporary fix
Comments
APAR Information
APAR number
IJ49131
Reported component name
MAXIMO ASST MGM
Reported component ID
5724R46AM
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2023-11-08
Closed date
2023-11-17
Last modified date
2023-11-17
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MAXIMO ASST MGM
Fixed component ID
5724R46AM
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
18 November 2023