APAR status
Closed as program error.
Error description
ABSTRACT: Organization Setting For "Ignore storeroom availability for work order Status" Is Not Applied If Work Order Has Material Lines For Both Direct Issue and Storeroom Items DESCRIPTION: If the Organizational/Site setting for "Ignore storeroom availability for work order Status" is selected, but NOT selected for "Ignore direct issue availability for work order status?", and the Work Order has both Storeroom and Direct Issue planned material lines, then the "Ignore direct issue availability for work order status?" setting is not applied to the Work Order. The example scenario is that a Work Order has 2 material lines and one of them is Direct Issue. Both items have no available quantity in the Storeroom, so the Work Order status updates to WMATL upon approval. This is correct because the Direct Issue item is not available. However, when the Direct Issue item is received and issued to the Work Order, the Work Order status remains WMATL. STEPS TO REPRODUCE: 1. Log in to maxdemo instance Set Organization/Site Option for Work Order Status: 2. Go to Administration | Organizations 3. Open the record for 4. EAGLENA organization 5. More Actions | Work Order Options | Site Options 6. Click to highlight the BEDFORD site 7. Click the checkbox for "Ignore storeroom availability for work order status?" 8. Click OK 9. Save the record 10. Log out 11. Log in Create Work Order with both Storeroom and Direct Issue items: 12. Go to Work Orders | Work Order Tracking 13. Common Actions | New Work Order 14. In the Location field, enter "br200", then tab out 15. On the Plans tab | Materials tab | click the New Row button 16. In the Item field | Detail Menu | Go To | Inventory 17. In the Storeroom field, enter "central", then press Enter 18. Click on an item that has 0.00 in the Current Balance column 19. If the Quantity Currently Reserved is not 0.00, select another item on the List View tab 20. Click Return With Value 21. Click the New Row button 22. In the Item field | Detail Menu | Go To | Inventory 23. In the Storeroom field, enter "central", then press Enter 24. Click on an item that has 0.00 in the Current Balance column 25. If the Quantity Currently Reserved is not 0.00, select another item on the List View tab 26. Click Return With Value 27. Click the checkbox for "Direct Issue?" 28. Save the record 29. Common Actions | Approve Work Order 30. Click OK 31. RESULT: Work Order Status is WMATL; this is expected because the Organization flag is not selected for Direct Issue availability. Create and Receive PO for the Direct Issue item: 32. Go To Inventory | Inventory 33. In the Item field, enter the number of the Direct Issue item, then press Enter 34. Click to open the record 35. More Actions | Reorder | Reorder Direct Issue Items and Services 36. Uncheck the checkbox for "Run in Background Mode?" 37. Click the Run Reorder button 38. Note the PR that gets generated, then click OK 39. Go To Purchasing | Purchase Requisitions 40. In the PR field, enter the number of the PR that was generated, then press Enter 41. Click to open the record 42. Common Actions | Approve Purchase Order 43. Click OK 44. More Actions | Create PO 45. Click the Autonumber button 46. Note the PO number, then click OK 47. Go To Purchasing | Purchase Orders 48. In the PO field, enter the number of the PO that was generated, then press Enter 49. Click to open the record 50. Common Actions | Approve Purchase Order 51. Click OK 52. Go To Purchasing | Receiving 53. In the PO field, enter the PO number, then press Enter 54. Click to open the record 55. Click the Select Ordered Items button 56. Click the checkbox to select the PO Line 57. Click OK 58. Save the record (Receipts field updates to COMPLETE) View Status of Work Order: 59. Go To Work Orders | Work Order Tracking 60. In the Work Order field, enter the number of the Work Order, then press Enter 61. Click to open the record 62. On the Actuals tab | Materials tab | observe that the Item was issued (Transaction Type = ISSUE) 63. On the Work Order tab, view the Status field RESULT: The Status is WMATL EXPECTED RESULT: The Status of the Work Order should be APPR since the Direct Issue material has been received and issued to the Work Order, and the Organization/Site flag ignores only Storeroom materials for Work Order Status. *This issue only occurs if there are a combination of Storeroom items and Direct Issue items on the same Work Order REPORTED IN VERSION: Tivoli's process automation engine 7.6.1.3-IFIX20230424-1648 Build 20220823-0909 LOCAL WORKAROUND: none
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * MAXIMO * **************************************************************** * PROBLEM DESCRIPTION: * * Organization Setting For "Ignore storeroom availability for * * work order Status" Is Not Applied If Work Order Has Material * * Lines For Both Direct Issue and Storeroom Items * ****************************************************************
Problem conclusion
The fix for this APAR will be contained in a future release.
Temporary fix
Comments
APAR Information
APAR number
IJ49029
Reported component name
MAXIMO ASST MGM
Reported component ID
5724R46AM
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2023-10-25
Closed date
2023-12-03
Last modified date
2023-12-03
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MAXIMO ASST MGM
Fixed component ID
5724R46AM
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
04 December 2023