APAR status
Closed as program error.
Error description
When changing the status of a closed work order to a synonym value, a database error is displayed. STEPS TO REPRODUCE: 1. Open the Domains application and the details for the domain WOSTATUS. a. Click on New Row b. Internal Value: CLOSE c. Value: HISTCAN d. Click OK 2. Open the Work Order Tracking application and click to create a new work order: a. Select an asset and fill in any other mandatory attributes. b. Save the work order. c. Click on Change Status and select the status CLOSE. Click OK d. Click on Change Status and select the status HISTCAN. Click OK an error is displayed: BMXAA4211E - Database error number -803 has occurred when operating on ASSETROLLUPSTATUS : Organization=EAGLENA Site=BEDFORD Asset=11430 Work Order=80475. Report the error to the owner of the deployment. RESULT: The status of the work order cannot be changed. EXPECTED RESULT: It should be possible to change the status of the work order. REPORTED IN VERSION: Tivoli's process automation engine 7.6.1.3
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * MAXIMO * **************************************************************** * PROBLEM DESCRIPTION: * * ERROR WHEN CHANGING WORK ORDER STATUS TO A SYNONYM VALUE FOR * * CLOSE * ****************************************************************
Problem conclusion
This will be fixed in a future release.
Temporary fix
Comments
APAR Information
APAR number
IJ48902
Reported component name
MAXIMO ASST MGM
Reported component ID
5724R46AM
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2023-10-16
Closed date
2023-12-12
Last modified date
2023-12-12
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MAXIMO ASST MGM
Fixed component ID
5724R46AM
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
12 December 2023