APAR status
Closed as program error.
Error description
Query syntax error found in logs while cancelling the work order. STEPS TO REPLICATE: 1. Go To the database and run select * from maximo.workorder where historyflag=0 and pmnum is not null and pmduedate is null 2. Go to work order tracking and use one of the WO from the query result in step 1. 3. From more action > change the status to cancel RESULTS : the work order will get cancelled successfully, but you will see the below error in logs select max(pmduedate) from workorder where pmnum= 'IC-11200' and siteid= 'BEDFORD' and status not in ( 'CAN' ) and pmduedate > is null EXPECTED RESULTS: No error on the logs. REPORTED IN VERSION: Maximo Asset Management 7.6.1.2
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * MAXIMO * **************************************************************** * PROBLEM DESCRIPTION: * * PMDUEDATE SYNTAX ERROR IN LOGS WHILE CANCELLING THE WORK * * ORDER * ****************************************************************
Problem conclusion
The fix for this APAR will be contained in a future release.
Temporary fix
Comments
APAR Information
APAR number
IJ48835
Reported component name
MAXIMO ASST MGM
Reported component ID
5724R46AM
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2023-10-09
Closed date
2023-12-03
Last modified date
2023-12-03
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MAXIMO ASST MGM
Fixed component ID
5724R46AM
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
04 December 2023