IJ48722: SMART SELECT CRASHES THE UI

APAR status

• Closed as program error.

Error description

• PROBLEM:
  When attempting to use the autocomplete in Maximo for a person
  record on some fields, when go to select the lookup icon to
  select the value, it does not bring up a dialog.
  
  In some cases this hangs the Maximo UI to the point the app is
  not responsive and need to navigate back to the start center in
  order to continue using Maximo.
  
  PERFORMANCE ISSUE:
  No
  
  STEPS TO REPRODUCE:
  1- Go to MOC (Oil) application;
  2- Enter a description;
  3- Go to Review and Approve tab;
  4- On Reviewers section, click in new row;
  5- On Reviewer field, enter any letter then tab key.
  
  Note: the "autocomplete" not complete the Name and is not
  possible anymore to go to any tab.
  
  CURRENT ERRONEOUS RESULT:
  The "autocomplete" not complete the Name and is not possible
  anymore to go to any tab.
  
  EXPECTED RESULT:
  The "autocomplete" should complete the Name and should be
  possible to go to others tab.
  
  ENVIRONMENT (SYSTEM INFO):
  Tivoli's process automation engine 7.6.1.3-IFIX20230831-1702
  Build 20220823-0909 DB Build V7613-344 HFDB Build HF7613-116
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * SMART SELECT CRASHES THE UI                                  *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR will be contained in a future release.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels