APAR status
Closed as program error.
Error description
ISSUE: Issue transactions generated with ??? in GLDEBITACCT DESCRIPTION: When the user tries to change the status of an inventory usage record to complete, the GL Debit Account gets inserted with "???". The issue happens under the following conditions: 1) Previous month transaction being complete on current month.(INVUSELINE.ACTUALDATE having previous month date) 2) Bin on the usage record having insufficient balance. STEPS TO REPRODUCE: I) Pre-req: Financial periods 01. Login to Maximo 02. Go to Financial | Chart of Accounts 03. Under More Actions, click on Financial Periods 04. In the Financial Periods dialog, click on New Row 05. Enter a value in the Period field. 06. In the From field, enter the 1st of the previous month 07. In the To field, enter the 29th of the previous month 08. In the Accounting Close Date field, enter 30th of the previous month 09. In the Actual Close Date field, enter the 30th of the previous month 08. Click New Row again 09. In the From field, enter the 1st of the current month 10. In the To field, enter the 30th of the current month II) Item with two bins 01. Go to Inventory | Inventory 02. Filter for and select item: 39224 NOTE: Make the item has two Bins. One with a positive Current Balance. The other with a Current Balance = 0 03. In More Actions, click on View Item Availability 04. Get the Storeroom III) Create Work Order 01. Go to Work Orders | Work Order Tracking 02. Click New (Copy WONUM) 03. Click the Plans tab 04. Click the Materials sub-tab 05. Click New Row 06. In the Item field, enter the item from Step II.02 above (39224) 07. In the Storeroom field, enter the storeroom from Step II.04 above 08. Click Save 09. Change the status to Approved IV) Inventory Usage 01. Go to Inventory | Inventory Usage 02. In the Description field, enter the WONUM and select the record 03. In the Usage Lines section, make sure the line item has an empty value in "From Bin" 04. Expand the line item 05. Change the "Actual Date" value to the previous month NOTE: This step is being done just for the replication purpose, in system this is happening when users try to issue the previous month transactions 06. A "?" will appear on the Actual Date field informing the Financial Period for the specified date is closed. 07. Change the status of the Inventory Usage record to COMPLETE 08. A Split Usage Quantity Dialog will pop-up 09. Click Auto-Split 10. A System Message will pop-up. Click Ok 11. The Change Status dialog will show-up 12. Click OK EXPECTED RESULT: Status is changed to complete ACTUAL RESULT: -The usage will not get completed and it will redirect back to the Split usage Quantity dialog. Query from the backend for the MATUSETRANS shows GLDEBIT generated with ??? and GLCREDIT is null. -Once the Split usage Quantity dialog opened again, if Auto-Split is hit, and try to complete again. Another MATUSETRANS will be generated with ???. SYSTEM INFORMATION: Tivoli's process automation engine 7.6.1.3
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * Maximo users * **************************************************************** * PROBLEM DESCRIPTION: * * Issue transactions are generated with "???" in GLDEBITACCT * ****************************************************************
Problem conclusion
The fix for this APAR will be included in a future Release
Temporary fix
Comments
APAR Information
APAR number
IJ48645
Reported component name
MAXIMO ASST MGM
Reported component ID
5724R46AM
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2023-09-20
Closed date
2023-11-01
Last modified date
2023-11-01
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MAXIMO ASST MGM
Fixed component ID
5724R46AM
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
01 November 2023