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IJ48457: BATCH FUNCTION FOR INSPECTION FORM IS NOT WORKING WITH WORK ORDER TRACKING

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APAR status

  • Closed as program error.

Error description

  • STEPS TO REPLICATE:
    1. Go to Work Order Tracking application
    2. Create a new work order and associate an inspection form
    3. Go to Plan tab, create three tasks and associate an
    inspection form for each task.
    4. Click the Enter Inspection Result action, it occurred an
    error 'BMXAA9573E - There is no inspection result to be reported
    for the selected work order.'
    5. Go to System Properties application, create a property
    mxe.app.workorder.InspectionBatchRecord = 1
    (This property doesn't exist in 7613 IFIX, but it's OOTB in the
    7612 IFIX)
    6.Redo the step 1~4, it occurred another error 'BMXAA4214E - An
    unknown error has occurred.'
    
    This error message is in Systemerr.log :
    [8/21/23 1:49:03:002 PDT] 00000316 SystemErr R Logged an
    exception at: psdi.webclient.system.session.WebClientSession.de
    faultHandler(WebClientSession.java:1624)
    [8/21/23 1:49:03:002 PDT] 00000316 SystemErr R
    java.lang.NullPointerException: null
    [8/21/23 1:49:03:002 PDT] 00000316 SystemErr R
    java.lang.NullPointerException
    at psdi.webclient.beans.workorder.WOAppBean.ENTERINSP(WOAppBean
    .java:1423)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAcce
    ssorImpl.java:90)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMe
    thodAccessorImpl.java:55)
    at java.lang.reflect.Method.invoke(Method.java:508)
    at psdi.webclient.system.session.WebClientSession.defaultHandle
    r(WebClientSession.java:1510)
    at psdi.webclient.system.session.WebClientSession.handleEvent(W
    ebClientSession.java:1403)
    at psdi.webclient.system.session.WebClientSession.processReques
    tEvent(WebClientSession.java:6219)
    at psdi.webclient.system.session.WebClientSession.handleClientS
    ideQueueRequest(WebClientSession.java:6175)
    at psdi.webclient.system.session.WebClientSession.handleRequest
    (WebClientSession.java:892)
    at psdi.webclient.system.session.AsyncRequestManager.handleRequ
    est(AsyncRequestManager.java:555)
    at psdi.webclient.system.session.AsyncRequestManager.manageRequ
    est(AsyncRequestManager.java:253)
    at psdi.webclient.system.controller.RequestManager.manageReques
    t(RequestManager.java:327)
    at psdi.webclient.servlet.WebClientServlet.handleRequest(WebCli
    entServlet.java:141)
    at psdi.webclient.servlet.WebClientServlet.doPost(WebClientServ
    let.java:52)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
    at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(Servl
    etWrapper.java:1235)
    at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest
    (ServletWrapper.java:779)
    at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest
    (ServletWrapper.java:478)
    at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleReq
    uest(ServletWrapperImpl.java:179)
    at com.ibm.ws.webcontainer.filter.WebAppFilterChain.invokeTarge
    t(WebAppFilterChain.java:143)
    at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(We
    bAppFilterChain.java:96)
    at psdi.webclient.system.filter.HttpCrossSiteScriptingSecurity.
    doFilter(HttpCrossSiteScriptingSecurity.java:66)
    at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilte
    r(FilterInstanceWrapper.java:197)
    at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(We
    bAppFilterChain.java:90)
    at psdi.webclient.system.filter.MXCorrelationFilter.doFilter(MX
    CorrelationFilter.java:137)
    at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilte
    r(FilterInstanceWrapper.java:197)
    at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(We
    bAppFilterChain.java:90)
    at psdi.webclient.system.filter.PerformanceMonitor.doFilter(Per
    formanceMonitor.java:126)
    at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilte
    r(FilterInstanceWrapper.java:197)
    at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(We
    bAppFilterChain.java:90)
    at com.ibm.tivoli.maximo.filter.UnSupportedMethodBlockFilter.do
    Filter(UnSupportedMethodBlockFilter.java:60)
    at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilte
    r(FilterInstanceWrapper.java:197)
    at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(We
    bAppFilterChain.java:90)
    at psdi.webclient.system.filter.HttpXFrameOptionsFilter.doFilte
    r(HttpXFrameOptionsFilter.java:38)
    at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilte
    r(FilterInstanceWrapper.java:197)
    at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(We
    bAppFilterChain.java:90)
    at psdi.webclient.system.filter.MTContextFilter.doFilter(MTCont
    extFilter.java:53)
    at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilte
    r(FilterInstanceWrapper.java:197)
    at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(We
    bAppFilterChain.java:90)
    at org.apache.logging.log4j.web.Log4jServletFilter.doFilter(Log
    4jServletFilter.java:71)
    at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilte
    r(FilterInstanceWrapper.java:197)
    at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(We
    bAppFilterChain.java:90)
    at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(
    WebAppFilterManager.java:979)
    at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFil
    ters(WebAppFilterManager.java:1119)
    at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRe
    quest(CacheServletWrapper.java:82)
    at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContai
    ner.java:966)
    at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebCo
    ntainer.java:1817)
    at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChanne
    lLink.java:382)
    at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleD
    iscrimination(HttpInboundLink.java:465)
    at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleN
    ewRequest(HttpInboundLink.java:532)
    at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.process
    Request(HttpInboundLink.java:318)
    at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.com
    plete(HttpICLReadCallback.java:88)
    at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.future
    Completed(AioReadCompletionListener.java:175)
    at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(Abstract
    AsyncFuture.java:217)
    at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(As
    yncChannelFuture.java:161)
    at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)
    at
    com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204)
    at com.ibm.io.async.ResultHandler.runEventProcessingLoop(Result
    Handler.java:775)
    at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905)
    at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1909)
    

Local fix

Problem summary

Problem conclusion

  • A fix for this APAR will be included in a future release.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ48457

  • Reported component name

    MAXIMO ASST MGM

  • Reported component ID

    5724R46AM

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2023-09-08

  • Closed date

    2023-12-03

  • Last modified date

    2023-12-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO ASST MGM

  • Fixed component ID

    5724R46AM

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
04 December 2023