IJ48344: START CENTER TEMPLATE - XML EXPORT HAS DIFFERENT ORDER FOR PRESENTATION FIELD AFTER MAKING CHANGES

APAR status

• Closed as program error.

Error description

• An Export of a modified Start Center Template will have a random
  order on the PRESENTATION field. Resulting XML file has items
  inside PRESENTATION column not ordered by ordernum
  
  STEPS TO REPRODUCE:
  
  1.Setup for Export of Start Center Template
  Out of the box:
  Object Structure DMSCTEMPLATE
  Object SCTEMPLATE
  
  Cloned as NG_SCTEMPLATE - not needed, but advisable when testing
  not to change OOB structures.
  
  Publish Channel: NG_SCTEMPLATE
  Operation Publish
  Object Structure NG_SCTEMPLATE
  External System EXTSYS1, end point MXXMLFILE, Publish Channels
  Tab NG_SCTEMPLATE
  Data Export option to Export.
  
  2. Create template - Steps described here: https://www.ibm.com/
  docs/en/maximo-eam-saas?topic=templates-creating-start-center-t
  emplate
  Description TEST TEMPLATE
  
  Menu select content
  quickinsert
  favoriteapplications
  resultset
  
  3.
  export XML with steps on 1) Export Condition  description='TEST
  TEMPLATE'
  The XML has this order in <PRESENTATION>
  resultset ordernum="3"
  favoriteapplications ordernum="2"
  quickinsert ordernum="1"
  
  Example:
  <PRESENTATION><?xml version="1.0" encoding="UTF-8"?><startcenter
  contentuid="SCTMPLTc2ebf71f" description="TEST TEMPLATE"
  layout="NW">&#xD;
  &#xD;
  <resultset charttype="BAR" columnnum="0"
  contentuid="SCTMPLTc2ebf71fP1" description="Result Set"
  intobjectname="" legendattributetitle="" legendvaluetitle=""
  minormax="1" ordernum="3" portletid="RSCONFIG" queryapp=""
  queryclausename="" queryowner="" rowstodisplay="10"
  showchart="0">&#xD;
  &#xD;
  </resultset>&#xD;
  <favoriteapplications charttype="BAR" columnnum="0"
  contentuid="SCTMPLTc2ebf71fP2" description="Favorite
  Applications" intobjectname="" legendattributetitle=""
  legendvaluetitle="" minormax="1" ordernum="2"
  portletid="FACONFIG" queryapp="" queryclausename=""
  queryowner="" rowstodisplay="10" showchart="0">&#xD;
  </favoriteapplications>&#xD;
  <quickinsert charttype="BAR" columnnum="0"
  contentuid="SCTMPLTc2ebf71fP3" description="Quick Insert"
  intobjectname="" legendattributetitle="" legendvaluetitle=""
  minormax="1" ordernum="1" portletid="ACTIONSCFG" queryapp=""
  queryclausename="" queryowner="" rowstodisplay="10"
  showchart="0">&#xD;
  </quickinsert>&#xD;
  </startcenter></PRESENTATION>
  
  4.Modify the template (Start Center top right has an pencil
  option to modify) to add a result set just after the previous
  result set
  quickinsert
  favoriteapplications
  resultset
  resultset
  
  5.
  export XML with steps on 1) Export Condition  description='TEST
  M TEMPLATE'
  The XML has this order in <PRESENTATION>
  quickinsert ordernum="1"
  resultset ordernum="4"
  resultset ordernum="3"
  favoriteapplications ordernum="2"
  
  Example: <PRESENTATION>&lt;?xml version="1.0"
  encoding="UTF-8"?&gt;&lt;startcenter
  contentuid="SCTMPLTc2ebf71f" description="TEST TEMPLATE"
  layout="NW"&gt;&#xD;
  &lt;quickinsert charttype="BAR" columnnum="0"
  contentuid="SCTMPLTc2ebf71fP3" description="Quick Insert"
  intobjectname="" legendattributetitle="" legendvaluetitle=""
  minormax="1" ordernum="1" portletid="ACTIONSCFG" queryapp=""
  queryclausename="" queryowner="" rowstodisplay="10"
  showchart="0"&gt;&#xD;
  &lt;/quickinsert&gt;&#xD;
  &#xD;
  &lt;resultset charttype="BAR" columnnum="0"
  contentuid="SCTMPLTc2ebf71fP4" description="Result Set"
  intobjectname="" legendattributetitle="" legendvaluetitle=""
  minormax="1" ordernum="4" portletid="RSCONFIG" queryapp=""
  queryclausename="" queryowner="" rowstodisplay="10"
  showchart="0"&gt;&#xD;
  &#xD;
  &lt;/resultset&gt;&#xD;
  &#xD;
  &lt;resultset charttype="BAR" columnnum="0"
  contentuid="SCTMPLTc2ebf71fP1" description="Result Set"
  intobjectname="" legendattributetitle="" legendvaluetitle=""
  minormax="1" ordernum="3" portletid="RSCONFIG" queryapp=""
  queryclausename="" queryowner="" rowstodisplay="10"
  showchart="0"&gt;&#xD;
  &#xD;
  &lt;/resultset&gt;&#xD;
  &lt;favoriteapplications charttype="BAR" columnnum="0"
  contentuid="SCTMPLTc2ebf71fP2" description="Favorite
  Applications" intobjectname="" legendattributetitle=""
  legendvaluetitle="" minormax="1" ordernum="2"
  portletid="FACONFIG" queryapp="" queryclausename=""
  queryowner="" rowstodisplay="10" showchart="0"&gt;&#xD;
  &lt;/favoriteapplications&gt;&#xD;
  &lt;/startcenter&gt;</PRESENTATION>
  
  RESULT:
  Order of entries in PRESENTATION column is random depending on
  what modifications have been done to the template.
  
  EXPECTED RESULT:
  
  Consistent order of entries on a export of the Start Center
  Template, with PRESENTATION column entries ordered by ordernum.
  
  REPORTED IN VERSION: 7.6.1.2
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * START CENTER TEMPLATE - XML EXPORT HAS DIFFERENT ORDER FOR   *
  * PRESENTATION FIELD AFTER MAKING CHANGES                      *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package: release\fix pack for Release 9.x Product
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels