IJ47953: ERROR BMXAA5359E WHILE DUPLICATING WORK ORDER

APAR status

• Closed as program error.

Error description

• ERROR DESCRIPTION:
  
  Error BMXAA5359E while duplicating work order.
  
  
  PROBLEM:
  
  Error BMXAA5359E while duplicating a Work Order record with
  existing values in the MAXATTRIBUTESKIPCOPY table.
  
  
  PERFORMANCE ISSUE: No.
  
  STEPS TO REPRODUCE:
  
  1. Add the following 2 entries to the MAXATTRIBUTESKIPCOPY
  table.
  
  insert into MAXATTRIBUTESKIPCOPY (OBJECTNAME,
  ATTRIBUTENAME,MAXATTRIBUTESKIPCOPYID)
  values ('WORKORDER', 'CLASSSTRUCTUREID',
  MAXATTRIBUTESKIPCOPYSEQ.NEXTVAL);
  
  insert into MAXATTRIBUTESKIPCOPY (OBJECTNAME,
  ATTRIBUTENAME,MAXATTRIBUTESKIPCOPYID)
  values ('WORKORDER', 'WORKTYPE',
  MAXATTRIBUTESKIPCOPYSEQ.NEXTVAL);
  
  
  2. Restart MxServer for the changes to take effect.
  
  3. Go to Work Order Tracking
  Open WO record 1001 (make sure it has Tasks)
  Add a Work Type
  Add a 2 levels Classification e.g.: FLOWVAL \ MTRCONT
  Save it
  From the More Actions menu click -> Duplicate Work Order
  
  Choose "Duplicate Work Order with its Tasks"
  Click OK
  Get the following error message:
  
  System Message BMXAA5359E - Please enter a classification for
  the object before adding a new attribute.
  
  
  CURRENT ERRONEOUS RESULT:
  
  The Work Order record is not duplicated with the error message.
  
  
  EXPECTED RESULT:
  
  The Work Order record should be duplicated without any errors.
  
  
  ENVIRONMENT (SYSTEM INFO):
  
  Tivoli's process automation engine 7.6.1.3-IFIX20230531-1344
  Build 20220823-0909 DB Build V7613-344 HFDB Build HF7613-94
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * ERROR BMXAA5359E WHILE DUPLICATING WORK ORDER                *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package: release\fix pack for Release 8.x Product
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SYSTEM CONFIG

• Fixed component ID

  5724R46S1

Applicable component levels