APAR status
Closed as program error.
Error description
PM should generate Workorder in APPR Status but is generating Workorder in WAPPR Status. Owner field is also not getting auto populated in the generated Workorder. STEPS TO REPLICATE: 1. Go to Storerooms applications and create a new storeroom: STORE1 Save it 2. Go to Item Master Application. Create an Item and associate to the Storeroom. ITEM10 Order Unit: EACH Issue Unit: EACH Current Balace: 0 3. Go to Locations Application and create a Location. LOC10 Type: OPERATING More Action > Associate Systems with Location > PRIMARY > NEEDHAM OK Save 4. Go To Assets. Create an Asset and link it to this Location. ASSET10 No Spare Parts and No Sub-Assemblies. Change its status to OPERATING or ACTIVE 5. Go to Job Plans. Create a Job Plan with some tasks: JP10 Siteid: BEDFORD Orgid: EAGLENA Task10 > Nested Job Plan: 401 Task 20 Task 30 Under Materials subtab Add New Row Task: 30 Item: ITEM10 Storeroom: STORE1 Quantity: 1 Save Active it No Labor, Services, Tools for Parent Job Plan. No Work assets, Safety Plan, Specifications for Parent Job Plan. 6. Go to Preventive Maintenance. Create a new PM. PM10 Asset: ASSET10 Job Plan: JP10 Work Type: PM Work Order Status: APPR Lead: WILSON Owner: MAXADMIN Use this PM to Trigger PM Hierarchy? : check Child Work Orders and Tasks Will Inherit Status Changes?: check Storeroom Site: BEDFORD Under Frequency tab > Time Based Frequency 1 DAYS Estimated Next Due Date: today Save Active More Actions > Generate Work Orders Uncheck - Use Frequency Criteria? OK Work Order will be generated CURRENT ERRONEOUS RESULT: The status of work orders and tasks are coming as WAPPR, as well as Lead and Owner fields are coming in blank. EXPECTED RESULT: The status of the work orders and tasks should be APPR and the Lead and Owner fields should be filled in as defined in the PM. Reported in Version: Maximo 7.6.1.3 Application within Maximo: Work Order Tracking
Local fix
na
Problem summary
**************************************************************** * USERS AFFECTED: * * MAXIMO * **************************************************************** * PROBLEM DESCRIPTION: * * THE WORK ORDER GENERATED THROUGH A PM HAS THE WRONG STATUS, * * AS WELL AS ITS TASKS. * ****************************************************************
Problem conclusion
The fix for this APAR will be contained in a future release.
Temporary fix
Comments
APAR Information
APAR number
IJ47915
Reported component name
MAXIMO ASST MGM
Reported component ID
5724R46AM
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2023-08-16
Closed date
2023-10-16
Last modified date
2023-10-16
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MAXIMO ASST MGM
Fixed component ID
5724R46AM
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
16 October 2023