IBM Support

IJ47915: THE WORK ORDER GENERATED THROUGH A PM HAS THE WRONG STATUS, AS WELL AS ITS TASKS.

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APAR status

  • Closed as program error.

Error description

  • PM should generate Workorder in APPR Status but is generating
    Workorder in WAPPR Status. Owner field is also not getting auto
    populated in the generated Workorder.
    
    STEPS TO REPLICATE:
    
    1. Go to Storerooms applications and create a new storeroom:
    STORE1
    Save it
    
    2. Go to Item Master Application.
    Create an Item and associate to the Storeroom. ITEM10
    Order Unit: EACH
    Issue Unit: EACH
    Current Balace: 0
    
    3. Go to Locations Application and create a Location. LOC10
    Type: OPERATING
    More Action > Associate Systems with Location > PRIMARY >
    NEEDHAM
    OK
    Save
    
    4. Go To Assets.
    Create an Asset and link it to this Location. ASSET10
    No Spare Parts and No Sub-Assemblies.
    Change its status to OPERATING or ACTIVE
    
    5. Go to Job Plans.
    Create a Job Plan with some tasks: JP10
    Siteid: BEDFORD
    Orgid: EAGLENA
    
    Task10 > Nested Job Plan: 401
    Task 20
    Task 30
    
    Under Materials subtab
    Add New Row
    Task: 30
    Item: ITEM10
    Storeroom: STORE1
    Quantity: 1
    Save
    Active it
    
    No Labor, Services, Tools for Parent Job Plan. No Work assets,
    Safety Plan, Specifications for Parent Job Plan.
    
    6. Go to Preventive Maintenance.
    Create a new PM. PM10
    Asset: ASSET10
    Job Plan: JP10
    Work Type: PM
    Work Order Status: APPR
    Lead: WILSON
    Owner: MAXADMIN
    Use this PM to Trigger PM Hierarchy? : check
    Child Work Orders and Tasks Will Inherit Status Changes?: check
    Storeroom Site: BEDFORD
    
    Under Frequency tab > Time Based Frequency
    1 DAYS
    Estimated Next Due Date: today
    
    Save
    Active
    
    More Actions > Generate Work Orders
    Uncheck - Use Frequency Criteria?
    
    OK
    
    Work Order will be generated
    
    CURRENT ERRONEOUS RESULT: The status of work orders and tasks
    are coming as WAPPR, as well as Lead and Owner fields are coming
    in blank.
    
    EXPECTED RESULT: The status of the work orders and tasks should
    be APPR and the Lead and Owner fields should be filled in as
    defined in the PM.
    
    
    Reported in Version: Maximo 7.6.1.3
    Application within Maximo: Work Order Tracking
    

Local fix

  • na
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * MAXIMO                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * THE WORK ORDER GENERATED THROUGH A PM HAS THE WRONG STATUS,  *
    * AS WELL AS ITS TASKS.                                        *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR will be contained in a future release.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ47915

  • Reported component name

    MAXIMO ASST MGM

  • Reported component ID

    5724R46AM

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2023-08-16

  • Closed date

    2023-10-16

  • Last modified date

    2023-10-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO ASST MGM

  • Fixed component ID

    5724R46AM

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
16 October 2023