IJ47837: ASSET TOTAL DOWNTIME CALCULATION ISSUE

APAR status

• Closed as program error.

Error description

• Problem:
  Asset Total Downtime Calculation Issue. Significant mismatch to
  asset downtime reflects on asset application and overall
  downtime reported on asset.
  
  
  Steps to Reproduce:
  1. Open the Asset application
  2. Select an Asset record (26200)
  3. Attach a calendar and shift to record
  4. Under More Actions select 'Report Downtime'
  5. Under the Downtime Report section enable the 'Report
  Downtime' box and input start date  and end date values. The
  hours field will get populated with the appropriate downtime
  hours reported.
  6. Click Ok
  7. Move to the Work Order Tracking application
  8. Create a new Work Order record and populate the asset field
  with the asset from step 2 (26200)
  
  9. Under More Actions select 'Report Downtime'
  10. Under the Downtime Report section enable the 'Report
  Downtime' box and input start data and end date values. The
  hours field will get populated with the appropriate downtime
  hours reported.
  11. Click Ok.
  12. Move back to the Asset application and open the asset record
  (26200)  that was attached to the Work Order
  
  13. View the value for the Total Downtime Field. (It will show
  the cumulative downtime hours from both the asset application
  and the work order application)
  14. Move back to the Work Order tracking record that was created
  
  15. Under More Actions select 'Manage Downtime History'
  16. Adjust the downtime for the asset record to 8:00 hours and
  click Ok
  17. Move back to the Asset application and open the asset record
  that was attached to the Work Order
  18. View the value for the Total Downtime Field.
  
  Results:
  The downtime field in the asset application will now display
  8:00 hours instead of the cumulative time. Adjusting the hours
  from within the Manage Downtime History window will replace the
  previous value that was calculated for the downtime
  
  Expected Results:
  The downtime field should display the cumulative time with the
  updated value that was inputted within the Manage Downtime
  History window. It should not replace the existing calculation.
  
  Reported In Version:
  Tivoli's process automation engine 7.6.1.2
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Asset Total Downtime Calculation Issue. Significant mismatch *
  * to asset downtime reflects on asset application and overall  *
  * downtime reported on asset.                                  *
  ****************************************************************
  

Problem conclusion

• This will be fixed in a future release.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels