IJ47801: DUPLICATING A WORK ORDER WITH FAILURE REPORTING RESULTS IN THE FAILED DATE FIELD ON THE DUPLICATED WORK ORDER BEING COPIED FROM

APAR status

• Closed as program error.

Error description

• When you duplicate a Work Order, the Failed Date field on the
  Failure Reporting tab of the resulting work order is copied from
  the corresponding original work order. This occurs for both the
  parent work order and child work order. It makes no sense for
  that field to be copied. A user could duplicate a WO months or
  years after it was completed. It is misleading to users to copy
  the Failure Date from the original WO and/or the child work
  order.
  
  Here are the steps:
  
  01) Go to Work Order Tracking and create a new WO
  setting:Description: Test Case - Duplication of
  Failure Data - Parent WO
  Location: AIR100
  Failure Class: PUMPS
  Problem Code: Leak
  
  02) Click on Plans tab and add a Child WO setting:Description:
  Test Case - Duplication of Failure Data - Child WO
  Location: AIR101
  
  03) Click SAVE.
  04) Click Go To Work Order Tracking from the Detail Menu for
  the Record field on the Child WO.
  05) Set the Failure Class and Problem Code on the Child WO to
  PUMPS and STOPPED respectively.
  06) Click SAVE.
  07) Return to the original WO screen.
  08) Change the Status to APPR.
  09) Click on the Failure Reporting tab.
  10) Notice that the Failed Date was defaulted to the Date/Time
  when the Problem Code was entered on the WO.
  11) Click Select Failure Codes, select SEAL for CAUSE and
  REPLSEAL for REMEDY, and click OK.
  12) Enter something in the Remarks field and something else in
  the corresponding Long Description.
  13) Notice that the Remark Date was populated automatically.
  14) Click SAVE.
  15) Click back on the Plans tab and select Go To Work Order
  Tracking for the child WO again.
  16) On the child WO, click on the Failure Reporting tab.
  17) Select a CAUSE and REMEDY for the Child WO, enter something
  in the Remarks and its Long Description, and click SAVE.
  18) Wait at least 2 minutes.
  19) Return to Parent WO screen.
  20) Refresh the Parent WO by typing the Work Order in the Find
  Work Order field and hitting ENTER.
  21) Select Action / Duplicate Work Order and click Duplicate
  Work Order Hierarchy.
  22) Click OK and SAVE.
  23) Click on the Failure Reporting tab.
  
  RESULTS: On BOTH the duplicated Parent WO or Child WO, you can
  see that the Failure Date was copied from the corresponding
  original Parent or Child. It makes no sense for that field to
  be copied. A user could duplicate a WO months or years after it
  was completed. It is misleading to copy the Failure Date from
  the original WO
  
  EXPECTED RESULTS: The Failure Date should NOT be copied.  ** It
  should be ** set to
  the SystemDate/Time of the Duplicate Work Order action.
  
  REPORTED IN VERSION:
  Maximo Asset Management 7612-IFIX.20220121-1832
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Maximo users                                                 *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * The original Failed Date on a Work Order is copied when the  *
  * Work Order is duplicated.                                    *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR will be included in a future Release.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels