IJ47627: BMXAA3097E - THE PERSON DOES NOT EXIST OR IS NOT ACTIVE.

APAR status

• Closed as program error.

Error description

• PROBLEM DESCRIPTION:
  Users with different value to USERID and PERSONID are getting
  error while change status to Location Profile (HSE).
  
  STEPS TO REPRODUCE:
  .Login as MAXADMIN
  .GO TO >> SECURITY >> USERS
  .Create a new user (ie USER001)
  .User Name: USER001
  .In Person field, click in Detail Menu >> GO TO >> PEOPLE
  .Create a new People
  .Person: PERSON001
  .Save
  .Click in Return With Value
  .Set a Password to USER001
  .Default Insert Site: BEDFORD
  .Save
  
  .GO TO >> ASSETS >> LOCATION PROFILE (HSE)
  .Create a new record
  .Save
  .Change status to ACTIVE
  
  RESULTS:
  BMXAA3097E - The person does not exist or is not active.
  
  EXPECTED RESULT:
  User expects to ACTIVE the Location Profile (HSE) record.
  
  PRODUCT VERSION:
  IBM Maximo Health, Safety and Environment Manager 7.6.2.0
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Maximo Health, Safety and Environment Manager        *
  * users.                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * In Location Profile (HSE) application, users with different  *
  * value to USERID and PERSONID are getting error message       *
  * "BMXAA3097E - The person does not exist or is not active."   *
  ****************************************************************
  

Problem conclusion

• A change in the code was made to fix the issue.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO HSE MANA

• Fixed component ID

  5724R46HS

Applicable component levels