IJ47415: THE IMPORTREPORTS FUNCTIONALITY FROM THE COMMAND LINE RESULTS IN A USERNAME/PASSWORD ERROR

APAR status

• Closed as program error.

Error description

• STEPS TO REPRODUCE:
  When the customer is executing ./importreportsh libraries
  command located in maxinst pod (maximo\reports\birt\tools
  folder). The script is failling . Here is the output of the run
  w/ exception
  =====
  sh-4.4$ ./importreports.sh libraries
  Buildfile:
  /opt/IBM/SMP/maximo/reports/birt/tools/importreports.xml
  
  init:    [input] skipping input as property
  maximo.report.birt.username has already been set.
     [input] skipping input as property
  maximo.report.birt.password has already been set.
      [echo] Using the following settings:
      [echo] hostname:
  maslab-maslab-all.mas-maslab-manage.svc.cluster.local
      [echo] port: 9080
      [echo] ssl: false
      [echo] inputfolder: ./../../birt
  
  libraries:     [echo] Importing Libraries.
  [importlibraries] Importing libraries from:
  ./../../birt/libraries
  [importlibraries] Importing libraries defined in: libraries.xml
  [importlibraries]    Importing library:
  MaximoSystemLibrary.rptlibrary
  [importlibraries] Failed to perform task for application: null:
  details:BMXAA7901E - You cannot log in at this time. Contact the
  system administrator.
  
  BUILD SUCCESSFUL
  Total time: 0 seconds
  
  CURRENT ERRONEOUS RESULT:
  The issue is that the importreports command line functionality
  that is a part of the birt tools within the maxinst pod of a
  Manage deployment does not take into account the apikey
  authentication and results in an invalid username/password error
  during the import reports process.
  
  
  EXPECTED RESULTS:
  Should not have problems when trying to import a report via
  command line, it is not taking into account apikey
  authentication and results in a username/password error
  
  Reported in Version:  In later version of Manage including
  Manage 8.5 and 8.6.
  Application within Maximo: Import Reports Command Line
  

Local fix

• NA
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * THE IMPORTREPORTS FUNCTIONALITY FROM THE COMMAND LINE        *
  * RESULTS IN A USERNAME/PASSWORD ERROR                         *
  ****************************************************************
  

Problem conclusion

• Replaced username and password with apikey for authentication
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO REPORTIN

• Fixed component ID

  TIVOREPTS

Applicable component levels