IJ47385: WORK ORDER MULTIASSETLOCCI TARGET DESCRIPTION ALWAYS BEING OVERRIDDEN BY INSPECTION FORM NAME

APAR status

• Closed as program error.

Error description

• PROBLEM:
  
  Regarding a PM that is associated with a Route with Route Stops
  set to "Entries In the Work Order's Multi Asset, Location and CI
  Table" and an inspection form attached to Route Stop. In the
  generated WOs from this PM, in the "Multiple Assets, Locations
  and CIs" section of the WO, the "Target Description" field value
  will populate with the "Inspection Form Name". Client has tried
  to populate Target Description of newly created WOs with Route
  Stop description using a crossover domain but the above
  overwrites.
  
  STEPS TO REPRODUCE:
  - Create a Route
  
  - Select "Entries in the Work Order's Multi Asset, Location and
  CI Table" radio button for "When this Route is applied to a Work
  Order, the Route Stops will become:"
  
  - Add a Route Stop with a Location (ADDR2001) with an
  Inspection Form (1001)
  
  - Save Route and the ROUTE_STOP.INSPFORMNAME will populate
  
  - Create a PM
  
  - Add the Route created above to the Details section of the PM
  
  - Set the "Frequency" in the Frequency tab to 1
  
  - Set the "Frequency Units" to DAYS
  
  - Set "Estimated Next Due Date" to the day after the current
  day
  
  - Change status of PM to Active
  
  - In More Actions, select "Generate Work Orders"
  
  - Set "Generate WOs Due Today Plus This Number of Days:" to 1
  and click OK
  - View the created WO in Work Order Tracking
  
  - In the "Multiple Assets, Locations and CIs" section, you will
  see the "Target Description" has been populated with the
  inspection form name
  
  Clients Crossover Domain Steps:
  - Go to Domains application and create a crossover domain
  - Description: Crossover from ROUTE_STOP.DESCRIPTION to
  MULTIASSETLOCCI.TARGETDESC
  - Source Object: ROUTE_STOP
  - Where Clause: :ROUTE=ROUTE AND :ROUTESTOP=ROUTESTOPID AND
  :SITEID=SITEID
  - Error Message Group: ROUTE_STOP
  - Error Message Key: NotValidROUTESTOP
  - Source Field: DESCRIPTION
  - Destination Field: TARGETDESC
  - Go to Database Configuration application:
  - Go to MULTIASSETLOCCI Object > ROUTESTOP Attribute:
  - Apply crossover domain created earlier
  - Go to MULTIASSETLOCCI Object > TARGETDESC Attribute:
  - Increase field length to 100 because the source
  ROUTE_STOP.DESCRIPTION has a length bigger than the target
  MULTIASSETLOCCI.TARGETDESC.
  - THIS ALSO CHANGES MULTIPLE OBJECTS THAT ARE SAME AS
  MULTIASSLOCCI
  
  CURRENT ERRONEOUS RESULT:
  
  In the "Multiple Assets, Locations and CIs" section of a new
  WO, the "Target Description" field value will always populate
  with the "Inspection Form Name".
  
  EXPECTED RESULT:
  The Target Description field in the "Multiple Assets,
  Locations and CIs" section of a new WO should be blank or
  populated by Route Stop description (via crossover domain), not
  the Inspection Form Name of the Inspection on the Route Stop.
  
  
  ENVIRONMENT (SYSTEM INFO):
  
  Maximo 7.6.1.2 IFIX04
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXiMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * WORK ORDER MULTIASSETLOCCI TARGET DESCRIPTION ALWAYS BEING   *
  * OVERRIDDEN BY INSPECTION FORM NAME                           *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package: release\fix pack for Release 8.x Product
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels