IJ47336: UNABLE TO GENERATE WARRANTY CLAIMS IN 7.6.1.3

APAR status

• Closed as program error.

Error description

• It's not possible generate Warranty Claims from Work Order
  Tracking (Tr) after deploying the latest IFIX for 7613.
  
  STEPS TO REPLICATE:
  
  1. Work ORder Tracking(Tr) application
  
  2. Under More Action > Warranty Claims > Generate Warranty
  Claims > Select Warranable Transactions > Selectan asset > OK
  
  CURRENT ERRONEOUS RESULT: The asset is not copied to the
  Transactions session and consequently the warranty claim is not
  generated.
  
  EXPECTED RESULT: Warranty Claim should be generated.
  
  
  Reported in Version: Maximo 7.6.1.3
  Application within Maximo: Work Order Tracking (Tr)
  

Local fix

• na
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * UNABLE TO GENERATE WARRANTY CLAIMS                           *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package: release\fix pack for Release 8.x Product
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SYSTEM CONFIG

• Fixed component ID

  5724R46S1

Applicable component levels