IJ47222: DOWNLOAD BUTTON IN APPLICATION LIST VIEW DOES NOT WORKING

APAR status

• Closed as program error.

Error description

• ERROR DESCRIPTION:
  
  Download button in application list view does not working
  
  Errors seen in the log files:
  
  [6/8/23 13:32:17:808 EDT] 0003971a ServletWrappe E
  com.ibm.ws.webcontainer.servlet.ServletWrapper service Uncaught
  service() exception thrown by servlet webclient:
  java.lang.NoClassDefFoundError:
  org.apache.commons.compress.archivers.zip.ZipFile
  at org.apache.poi.openxml4j.opc.OPCPackage.create(OPCPackage.ja
  va:374)
  at org.apache.poi.xssf.usermodel.XSSFWorkbook.newPackage(XSSFWo
  rkbook.java:498)
  at org.apache.poi.xssf.usermodel.XSSFWorkbook.<init>(XSSFWorkbo
  ok.java:263)
  at org.apache.poi.xssf.usermodel.XSSFWorkbook.<init>(XSSFWorkbo
  ok.java:259)
  at org.apache.poi.xssf.usermodel.XSSFWorkbook.<init>(XSSFWorkbo
  ok.java:247)
  
  
  STEPS TO REPRODUCE:
  
  
  1) Go to work Order Tracking applicaton
  2) In the List tab press enter key to get all the Workorders
  3) On the right top corner you can view the Download Icon
  4) click the Download button to download all WorkOrders
  
  Happens in all Applications and all browsers
  
  
  
  CURRENT ERRONEOUS RESULTS:
  
  
  There is no download starts and no action
  
  
  EXPECTED RESULTS:
  
  
  For the Workorder list to be downloaded.
  
  
  PERFORMANCE ISSUE:
  N/A
  
  
  ENVIRONMENT:
  
  TPAE 7613 IFIX Build 008
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * h6. DOWNLOAD BUTTON IN APPLICATION LIST VIEW DOES NOT        *
  * WORKING                                                      *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package: release\fix pack for Release 8.x Product
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SYSTEM CONFIG

• Fixed component ID

  5724R46S1

Applicable component levels