IBM Support

IJ46729: POWERVS CLOUD ROHA ISSUES AND ENHANCEMENTS

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APAR status

  • Closed as program error.

Error description

  • 1.Cloud ROHA configuration fails in new data
    centers of IBM cloud. [Data center: dal10]
    with following error.
    - Unable to connect Service broker to fetch
    the LPAR details. Please verify your configuration
    to enable the connectivity to Service Broker from
    the node orapha-1.
    2.clcloudroha query command is not giving help if we give
    invalid argument.
    3.clmgr view report for cloudroha giving warnings.
    4.In Cloud ROHA environment, when we try to
    delete the cloud instance using clmgr, instance
    got deleted but seeing unwanted warning like below.
    Warning: when the "ACTION" input is used with
    a value of "delete", all other option(s) are invalid
    and will be disregarded.
    The problem here is that the command is expecting
    the CRN and API key attributes while deleting the
    instance, and the above message is inappropriate.
    

Local fix

  • NA
    

Problem summary

  • Cloud ROHA configuration fails in new data centers of IBM cloud.
     [Data center: dal10] with following error. - Unable to connect
    Service broker to fetch the LPAR details. Please verify your
    configuration to enable the connectivity to Service Broker from
    the node orapha-1. If the problem persists contact IBM support.
    

Problem conclusion

  • As PowerHA cloud roha depends on region value in cloud CRN for
    framing REST API url, the extraction is failing due to
    unexpected region in CRN. Background is, IBM cloud was giving
    us-south in CRN for dallas region datacenters, but for new data
    center, dal10 was given instead of us-south. Connected with IBM
    cloud team to get complete list of CRN regions for URL mappings.
     Modified the URL framing logic based on new CRN region values.
    This can handle future data centers as well.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ46729

  • Reported component name

    POWERHA SYSMIR

  • Reported component ID

    5765H3900

  • Reported release

    727

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2023-05-10

  • Closed date

    2023-08-30

  • Last modified date

    2023-08-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    POWERHA SYSMIR

  • Fixed component ID

    5765H3900

Applicable component levels

[{"Business Unit":{"code":"BU008","label":"Security"},"Product":{"code":"SGL4G4","label":"PowerHA"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"727"}]

Document Information

Modified date:
30 August 2023