APAR status
Closed as program error.
Error description
1.Cloud ROHA configuration fails in new data centers of IBM cloud. [Data center: dal10] with following error. - Unable to connect Service broker to fetch the LPAR details. Please verify your configuration to enable the connectivity to Service Broker from the node orapha-1. 2.clcloudroha query command is not giving help if we give invalid argument. 3.clmgr view report for cloudroha giving warnings. 4.In Cloud ROHA environment, when we try to delete the cloud instance using clmgr, instance got deleted but seeing unwanted warning like below. Warning: when the "ACTION" input is used with a value of "delete", all other option(s) are invalid and will be disregarded. The problem here is that the command is expecting the CRN and API key attributes while deleting the instance, and the above message is inappropriate.
Local fix
NA
Problem summary
Cloud ROHA configuration fails in new data centers of IBM cloud. [Data center: dal10] with following error. - Unable to connect Service broker to fetch the LPAR details. Please verify your configuration to enable the connectivity to Service Broker from the node orapha-1. If the problem persists contact IBM support.
Problem conclusion
As PowerHA cloud roha depends on region value in cloud CRN for framing REST API url, the extraction is failing due to unexpected region in CRN. Background is, IBM cloud was giving us-south in CRN for dallas region datacenters, but for new data center, dal10 was given instead of us-south. Connected with IBM cloud team to get complete list of CRN regions for URL mappings. Modified the URL framing logic based on new CRN region values. This can handle future data centers as well.
Temporary fix
Comments
APAR Information
APAR number
IJ46729
Reported component name
POWERHA SYSMIR
Reported component ID
5765H3900
Reported release
727
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2023-05-10
Closed date
2023-08-30
Last modified date
2023-08-30
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
POWERHA SYSMIR
Fixed component ID
5765H3900
Applicable component levels
[{"Business Unit":{"code":"BU008","label":"Security"},"Product":{"code":"SGL4G4","label":"PowerHA"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"727"}]
Document Information
Modified date:
30 August 2023