IJ46555: PICTURE NOT GETTING DISPLAYED AFTER REOPENING LONG DESCRIPTION WINDOW

APAR status

• Closed as program error.

Error description

• DESCRIPTION:
  
  A picture pasted into long description area is not displayed
  after closing and reopening the window. This is happening on all
  applications where long description is enabled .
  
  STEPS TO REPRODUCE:
  1. Go to Work Order Tracking
  2. Open any Work Order
  3. Click on the long description icon of the Description field
  4. Copy a picture from an editor
  5. Paste it the long description window.
  Intermediate result: the picture will be displayed correctly
  6. Click OK
  7. Reopen the long description
  
  RESULT:
  
  The picture is not displayed
  
  REPORTED IN VERSION:
  Tivoli's process automation engine 7.6.1.2
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * PICTURE NOT GETTING DISPLAYED AFTER REOPENING LONG           *
  * DESCRIPTION WINDOW                                           *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package: release\fix pack for Release 8.x Product
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels