IJ46398: BULK WORK ORDER STATUS CHANGE IS NOT REFRESHING IN LIST VIEW. THEN AFTER SELECTING ONE OF RECORDS, GET ERROR "BMXAA4214E"

APAR status

• Closed as program error.

Error description

• PROBLEM: Bulk work order status change is not refreshing in list
  view. Then after selecting one of records, get error
  "BMXAA4214E"
  
  
  
  STEPS TO REPLICATE:
  1. Go to Work Order Tracking application
  
  
  2. In List Tab, filter records (workorders status is WAPPR and
  asset number is started with 113)
  Matched records return
  
  
  3. Try to change status to APAR
  
  
  RESULT:
  
  Data is not refreshed. Try to select one of the records, get
  error "BMXAA4214E - An unknown error has occurred. Please
  contact your system administrator for assistance. Gather the
  logs from the <HOME> directory and determine where and why the
  error occurred"
  
  
  EXPECTED RESULT:
  
  No data should be displayed in List Tab because status was
  changed to APPR
  
  REPORTED IN VERSION: Tivoli's process automation engine 7.6.1.3
  
  
  AFFECTED APPLICATION (for Maximo Only): Work Order Tracking
  application
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * _MAXIMO_                                                     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * BULK WORK ORDER STATUS CHANGE IS NOT REFRESHING IN LIST      *
  * VIEW. THEN AFTER SELECTING ONE OF THE RECORDS, GET ERROR     *
  * "BMXAA4214E"                                                 *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package: release\fix pack for Release 8.x Product
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels