IJ46228: THE SAME DRILL-DOWN DISPLAYS DIFFERENT RESULTS IN WORKORDER AND WOACTIVITY

APAR status

• Closed as program error.

Error description

• PROBLEM DESCRIPTION:
  The same drill-down ID from the library.xml displays different
  results in WORKORDER and WOACTIVITY application
  
  STEPS TO REPRODUCE:
  1. Login to Maximo and select an assetnum from asset application
  
  2. Navigate to Work Order tracking application
  3. Click on advance search -> more search fields
  4. Put the assetnum in asset field and click on arrow button and
  then open drill down.
  5. Check the values - the values are only for the Asset entered
  for the assetnum, as expected
  6. Now goto Activities and Tasks application
  7. Click on advance search -> more search fields.
  8. Put the assetnum in asset field and click on arrow button and
  then open drill down
  
  RESULTS: The results show all assets and all locations
  
  EXPECTED RESULTS: As the same drilldown ID is used in both
  applications, we expect to have the same results, so only one
  assetnum.
  
  
  
  PRODUCT VERSION:
  
  TPAE: 7.6.1.2
  
  WORKAROUND:
  
  N/A
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * THE SAME DRILL-DOWN DISPLAYS DIFFERENT RESULTS IN WORKORDER  *
  * AND WOACTIVITY                                               *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package: release\fix pack for Release 8.x Product
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WORK ORDERS

• Fixed component ID

  5724R46WO

Applicable component levels