IJ46181: LOCATION WITH HIERARCHY CREATED VIA API GIVES BMXAA4214E ERROR

APAR status

• Closed as program error.

Error description

• Case: Create Locations via API with associated with 2 systems :
  
  - Primary System (PRIMARIO)
  - System type network (SYSTEMTYPENWRK)
  
  Object Structure used: X3LOCHIERARCHY, copy of MHOPERLOC with
  objects LOCATIONMETER and IMGLIB removed Endpoint:
  
  Postman URL:
  http://localhost/maximo/oslc/os/x3lochierarchy?&lean=1&oslc.sel
  ect=*
  
  Payload used :
  
  
  Method: POST
  URL: http://in-house-environment.com:9080/maximo/oslc/os/x3loch
  ierarchy?&lean=1&oslc.select=*
  Header: Content-Type: application/json
  Body:
  
  {
  "status": "OPERATING",
  "classstructureid": "SEAL",
  "description": "SEAL",
  "orgid": "EAGLENA",
  "siteid": "BEDFORD",
  "parent": "XPRIMARIO",
  "systemid": "PRIMARIO",
  "lochierarchy": [
  {
  "systemid": "MORFOLOGIA",
  "orgid": "EAGLENA",
  "newparent": "",
  "parent": ""
  }
  ],
  "x3societa": "6",
  "x3tronco": "3",
  "x3percorso": "25325"
  }
  
  Receive the error in the POST call result:
  
  {
  "Error": {
  "extendedError": {
  "moreInfo": {
  "href": "http://localhost/maximo/oslc/error/messages/BMXAA4214E"
  
  }
  },
  "reasonCode": "BMXAA4214E",
  "message": "BMXAA4214E - An unknown error has occurred. Please
  contact your system administrator for assistance. Gather the
  logs from the <HOME> directory and determine where and why the
  error occurred.\n\tnull",
  "statusCode": "400"
  }
  }
  
  The log is appended with the following information:
  
  [2/1/23 16:28:56:494 CET] 00000260 SystemOut O 01 Feb 2023
  16:28:56:494 [ERROR] [MAXIMO] [CID-MXOSLC-9546]
  Processing failed for X3LOCHIERARCHY. The object structure is 1.
  The primary object is LOCATIONS. The key is BEDFORD.null
  [2/1/23 16:28:56:494 CET] 00000260 SystemOut O &&& empty error
  [2/1/23 16:28:56:498 CET] 00000260 SystemOut O 01 Feb 2023
  16:28:56:497 [ERROR] [MAXIMO] [CID-MXOSLC-9546] null
  java.lang.NullPointerException: null
  at psdi.mbo.SqlFormat.setObject(SqlFormat.java:582)
  ~[businessobjects.jar/:?]
  at psdi.mbo.SqlFormat.setObject(SqlFormat.java:557)
  ~[businessobjects.jar/:?]
  <SNIP>
  at psdi.iface.app.location.MaxOperLocProcess.setAdditionalData(
  MaxOperLocProcess.java:173)~[businessobjects.jar/:?]
  [2/1/23 16:28:56:501 CET] 00000260 SystemOut O 01 Feb 2023
  16:28:56:500 [ERROR] [MAXIMO] [CID-MXOSLC-9546]
  BMXAA4214E - An unknown error has occurred. Please contact your
  system administrator for assistance. Gather the logs from
  the <HOME> directory and determine where and why the error
  occurred.
  null
  psdi.util.MXSystemException: BMXAA4214E - An unknown error has
  occurred. Please contact your system administrator for
  assistance. Gather the logs from the <HOME> directory and
  determine where and why the error occurred.
  null
  at psdi.iface.mic.MicService.processObjectStructureData(MicServ
  ice.java:993)~[businessobjects.jar/:?]
  at
  psdi.iface.mic.MicService.processOSLCAsJSON(MicService.java:636)
  ~[businessobjects.jar/:?]
  at com.ibm.tivoli.maximo.oslc.provider.OSPOSTRouteHandler.handl
  eRequest(OSPOSTRouteHandler.java:902)
  ~[businessobjects.jar/:?]
  at com.ibm.tivoli.maximo.oslc.provider.MaximoOslcProviderServle
  t.handleRoute(MaximoOslcProviderServlet.java:1300)
  ~[commonweb.jar:?]
  
  <SNIP>
  
  Caused by: java.lang.NullPointerException
  at psdi.mbo.SqlFormat.setObject(SqlFormat.java:582)
  ~[businessobjects.jar/:?]
  
  EXPECTED RESULTS:
  
  Two records added on the LOCANCESTOR, one with system= PRIMARIO
  and ancestor=XPRIMARIO and one with system= PRIMARIO and
  ancestor=locationcreated.
  
  UNEXPECTED RESULTS:
  
  Receive error   BMXAA4214E - An unknown error has occurred.
  
  Environment: Maximo 7.6.1.2 & 7.6.1.3
  

Local fix

• Dev to provide fix
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * LOCATION WITH HIERARCHY CREATED VIA API GIVES BMXAA4214E     *
  * ERROR                                                        *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package: release\fix pack for Release 8.x Product
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels