IJ46172: WHEN REMOVING PARENT VALUE, THE FOLLOW ERROR OCCURS: "BMXAA3761E - THE EVENT HAS FAILED. ENSURE THAT THE EVENT IS REGISTERED COR

APAR status

• Closed as program error.

Error description

• PROBLEM: When removing parent value, the follow error occurs:
  "BMXAA3761E - The event has failed. Ensure that the event is
  registered correctly"
  
  
  STEPS TO REPLICATE:
  1. Go to Application Designer application
  Find ACTIVITY (Activities and Tasks)
  
  
  2. Add a text box control in Activities and Tasks Tab
  Set attribute: PARENT
  Save
  
  3. Go to Activities and Tasks application
  Find one task work order (1000-10) whose parent is 1000
  
  
  4. Remove Parent field value and Save
  
  
  RESULT:
  
  The follow error occurs: "BMXAA3761E - The event has failed.
  Ensure that the event is registered correctly. See the log file
  in the APP HOME directory for more details about the error. null
  "
  
  
  EXPECTED RESULT:
  
  It should be saved without error
  
  
  REPORTED IN VERSION:
  
  Tivoli's process automation engine 7.6.1.2
  
  
  AFFECTED APPLICATION (for Maximo Only):
  
  Activities and Tasks application and Work Order Tracking
  application
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * WHEN REMOVING PARENT VALUE, THE FOLLOWING ERROR OCCURS:      *
  * "BMXAA3761E - THE EVENT HAS FAILED. ENSURE THAT THE EVENT IS *
  * REGISTERED CORRECTLY                                         *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package: release\fix pack for Release 8.7 Product
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels