IJ45854: BMXAA7837E - AN ERROR OCCURED THAT PREVENTED THE OSACTION.MXAPIINSPRESULT.CREATEWO SCRIPT FOR THE NULL LAUNCH POINT FROM RUNNING

APAR status

• Closed as program error.

Error description

• Problem Description
  After completing an inspection and taking action to create a
  work order, the following error message pops up on the screen:
  BMXAA7837E - An error occurred that prevented the
  OSACTION.MXAPIINSPRESULT.CREATEWO script for the null launch
  point from running. AttributeError: 'NoneType' object has no
  attribute 'createWorkorder' in script at line number 33
  
  STEPS TO REPRODUCE:
  
  1) Go to Manage Inspection forms and create a new one
  
  . Response Fields: Single Choice
  	Options 1 : YES
  	Required Action: checked
  
  	Options 2: NO
  	Required Action: unchecked
  
  	Done
  
  . Save
  
  . Click on gear icon (Form Settings)
  	Select the script and click ADD
  	Done
  
  Active this form
  
  2) Go to Work Order Tracking application and create a new wo
  . Inform an asset (location will be filled automatically)
  . Inspection Form: The inspection # created above
  . Save
  . Inspection Resault is filled automatically -> Click on Detail
  Menu > Conduct an Inspection
  
  3) A new tab will open in the Conduct an Inspection WC
  . Start
  . Choose YES
  . Click on Complete
  . Take Action > Generate Work Order for items
  
  RESULTS:
  
  BMXAA7837E - An error occured that prevented the
  OSACTION.MXAPIINSPRESULT.CREATEWO script for the null launch
  point from running. AttributeError: 'NoneType' object has no
  attribute 'createWorkorder' in script at line number 33
  
  EXPECTED RESULTS:
  
  Work Order should be created.
  
  REPORTED IN VERSION:
  
  Tivoli's process automation engine 7.6.1.3
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Users of TPAE 7.6.1.X.                                       *
  ****************************************************************
  

Problem conclusion

• This issue is not applicable for Manage, but will be fixed in a
  IFIX for 7.6.1.X.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels