APAR status
Closed as program error.
Error description
User is not able to login to Maximo after upgrading from 7612 to 7613. Getting below error on SystemOut: [2/27/23 9:00:39:939 EST] 00000075 ServletWrappe E com.ibm.ws.webcontainer.servlet.ServletWrapper init SRVE0271E: Uncaught init() exception created by servlet [MAXIMOStartupServlet] in application [MAXIMOUI]: java.lang.VerifyError: JVMVRFY041 invokespecial of wrong initializer; class=com/ibm/tivoli/maximo/iotservices/FldIoTMappingProperty, method=<init>(Lpsdi/mbo/MboValue;)V, pc=2 Exception Details: Location: com/ibm/tivoli/maximo/iotservices/FldIoTMappingProperty.<ini t>(Lpsdi/mbo/MboValue;)V@2: JBinvokespecial Reason: Type 'com/ibm/tivoli/maximo/iotf/FldIoTMappingProperty' (current frame, stack[0]) is not assignable to 'com/ibm/tivoli/maximo/iotservices/FldIoTMappingProperty' Current Frame: bci: @2 flags: { flagThisUninit } locals: { 'uninitializedThis', 'psdi/mbo/MboValue' } stack: { 'com/ibm/tivoli/maximo/iotf/FldIoTMappingProperty' } at java.lang.Class.forNameImpl(Native Method) at java.lang.Class.forName(Class.java:297) at psdi.mbo.MboValueInfo.getCustomClass(MboValueInfo.java:197) at psdi.mbo.Mbo.generateMboValueInstance(Mbo.java:912) at psdi.mbo.Mbo.getMboValue(Mbo.java:1192) at psdi.mbo.Mbo.isNull(Mbo.java:3167) at psdi.app.signature.MaxUser.init(MaxUser.java:303) at psdi.mbo.Mbo.initialize(Mbo.java:1017) at psdi.mbo.MboSet.generateMboInstance(MboSet.java:2291) at psdi.mbo.MboSet.fetchMbosActual(MboSet.java:2980) at psdi.mbo.MboSet.fetchMbos(MboSet.java:2910) at psdi.mbo.MboSet.getMbo(MboSet.java:2126) at psdi.mbo.MboSet.isEmpty(MboSet.java:4422) at psdi.security.SecurityService.getUserMbo(SecurityService.ja va:2437) at psdi.security.SecurityService.getUserInfo(SecurityService.j ava:2368) at psdi.security.SecurityService.getSystemUserInfo(SecuritySer vice.java:3163) at psdi.security.SecurityService.authenticateUserM(SecuritySer vice.java:2116) at psdi.security.SecurityService.authenticateUser(SecurityServ ice.java:2084) at psdi.iface.util.SecurityUtil.getNewUserInfo(SecurityUtil.ja va:212) at psdi.util.logging.LoggingService$LogUploadReqMonitor.<init> (LoggingService.java:359) at psdi.util.logging.LoggingService.init(LoggingService.java:103) at psdi.server.ServiceCoordinator.init(ServiceCoordinator.java:154) at psdi.server.MXServer.init(MXServer.java:2724) at psdi.server.MXServer.start(MXServer.java:3870) at psdi.servlet.MAXIMOStartupServlet.init(MAXIMOStartupServlet .java:116) Work around: To follow document https://www.ibm.com/support/pages/node/6618875. But after using this workaround, whenever user will run updatedb again, this error on SystemOut and the login issue can be seen again. REPORTED IN VERSION: Maximo 7.6.1.2
Local fix
To follow document https://www.ibm.com/support/pages/node/6618875
Problem summary
**************************************************************** * USERS AFFECTED: * * MAXIMO * **************************************************************** * RECOMMENDATION: * * See this technote * * https://www.ibm.com/support/pages/node/6618875 * ****************************************************************
Problem conclusion
A fix for this APAR will be included in a future release.
Temporary fix
Comments
APAR Information
APAR number
IJ45639
Reported component name
MAXIMO SYSTEMS
Reported component ID
5724R46AV
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2023-02-28
Closed date
2023-08-31
Last modified date
2023-08-31
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MAXIMO SYSTEMS
Fixed component ID
5724R46AV
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
01 September 2023