IBM Support

IJ45564: CONFIGURATION ITEM(CI) RECORD'S SITE AND ORG FIELD NOT BEING CARRIED OVER TO COLLECTION RECORD

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APAR status

  • Closed as program error.

Error description

  • Configuration Item(CI)  Site and Org field when populated is
    not being carried over to the Collections record when the CI
    record is added to the Collections record. When the
    CI record is added to the Collections the Site and Org field
    becomes read only.
    
    Steps to Reproduce:
    1)Go to Configuration Items application
    2)Select CI Record >PLAS56 note the record site and org fields
    are populated (Site=Bedford and Org=EagleNA)
    3)Change record to status operating
    4)Go to Collections application
    5)Create new Collection  > Test001
    6)Click new Row
    7)CI field >select CI from step #1 "PLAS56"
    8)CI record PLAS56 populates> however note the site=Bedford and
    org=EagleNA are not carried over
    9)The Site and Organization fields are now set to read only.
    
    
    Results:
    The CI record's Site=Bedord and Org=EagleNA are not carried over
    to the Collections Record.
    
    
    Expected Results:
    CI record site and org when populated should be carried over
    to the Collections record.
    
    
    Reported in Version:
    IBM Maximo Asset Management 7.6.1.2
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * _MAXIMO_                                                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * CONFIGURATION ITEM(CI) RECORDS SITE AND ORG FIELD NOT BEING  *
    * CARRIED OVER TO COLLECTION RECORD                            *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    package: release\fix pack for Release 8.x Product
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ45564

  • Reported component name

    MAXIMO ASST MGM

  • Reported component ID

    5724R46AM

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2023-02-22

  • Closed date

    2023-03-14

  • Last modified date

    2023-03-14

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO ASST MGM

  • Fixed component ID

    5724R46AM

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
14 March 2023