IJ45327: DOCLINK ATTACHMENT ADDED TO THE SERVER EVEN IF THE OPERATION IS CANCELLED

APAR status

• Closed as program error.

Error description

• Forcing an error during the add new attachment file operation
  with ZIP files will make Maximo add the file to the server even
  if the operation is cancelled.
  
  This results in every month several files which are not
  associated to any record like Asset, WO, etc.. are added to the
  server. This generates extra and unused files on doclinks folder
  
  Customer tested latest IFIX for Maximo 7.6.1.2 and got the same
  results.
  
  STEPS TO REPRODUCE:
  1. Open Maximo as maxadmin.
  2. Open Assets app.
  3. Bring any record to the screen.
  4. Click the clip to add attachment and select Add new file.
  5. Select a .ZIP file.
  6. In the Create a File Attachment, ensure the "Print attached
  document with report if printable type?"checkbox is marked, and
  click OK.
  
  You will get an error:
  
  BMXAA6152E - This file type cannot be printed. To attach this
  file type, clear the Print attached document with report if
  printable type? check box.
  
  7. Click OK, and then Cancel the Attachment add operation.
  8. The record shows no attachment, but the file was uploaded to
  the server.
  
  If you look into the DOCLINKS folder in the server, the file is
  uploaded there.
  
  
  CURRENT ERRONEOUS RESULT:
  If you look into the DOCLINKS folder in the server, the file is
  uploaded there.
  
  EXPECTED RESULT:
  If you look into the DOCLINKS folder in the server, the file is
  NOT uploaded there.
  
  ENVIRONMENT (SYSTEM INFO):
  Tivoli's process automation engine 7.6.1.2-IFIX20210819-1713
  Build 20200715-0100 DB Build V7612-284 HFDB Build HF7612-46
  IBM Maximo Asset Management Work Centers 7.6.0.4 Build
  20200715-0100 DB Build V7604-119 HFDB Build HF7680-10
  IBM Maximo Calibration 7.6.1.0 Build 20200715-0100 DB Build
  V7600-08
  IBM Maximo Asset Management Scheduler 7.6.8.0 Build
  20200715-0100 DB Build V7680-148 HFDB Build HF7680-19
  IBM Tpae Integration Framework 7.6.1.2 Build 20200615-2330 DB
  Build V7612-11
  IBM Maximo Asset Management 7.6.1.2 Build 20200715-0100 DB Build
  V7611-01
  IoT Connection Utility 7.6.0.3 Build 20200701-1409 DB Build
  V7603-32
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Forcing an error during the add new attachment file          *
  * operation                                                    *
  * with ZIP files will make Maximo add the file to the server   *
  * even                                                         *
  * if the operation is cancelled.                               *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package: release\fix pack for Release 8.x Product
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SYSTEM CONFIG

• Fixed component ID

  5724R46S1

Applicable component levels