IJ45292: ANYWHERE 7.6.4 IFIX 004 - ERROR WHEN RUNNING WOAUTOLOCATE CRON TASK

APAR status

• Closed as program error.

Error description

• PROBLEM DESCRIPTION:
  Running woautolocate cron task errors out in the log, as the
  workorders are not updated with calculated x and y values.
  
  STEPS TO REPRODUCE:
  1. Setup the woautolocate cron tasks in Anywhere 7.6.4
  2. Add the following auth details
  mxe.pluss.services.authentication.password - password
  mxe.pluss.services.authentication.singleaccount - 1
  mxe.pluss.services.authentication.username - username
  
  RESULT: The crontask fails with the following error:
  WoAutoLocateGroupedObjects method start
  
  RESULTS: Work Order's date format is set to MM/DD/YYYY
  
  EXPECTED RESULTS: the cron task should work without error
  
  PRODUCT VERSION:
  
  TPAE 7.6.1.2
  Anywhere 7.6.4 IFIX 004
  
  WORKAROUND:
  
  N/A
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Anywhere and Spatial users                                   *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * ERROR WHEN RUNNING WOAUTOLOCATE CRON TASK                    *
  ****************************************************************
  

Problem conclusion

• Fix delivered
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  ANYWHERE APPS

• Fixed component ID

  5725M39MA

Applicable component levels