IJ44894: WHEN TRYING TO DO "DELETE QUEUE DATA" IN EXTERNAL SYSTEM APPLICATION, THE FOLLOWING ERROR OCCURS: "BMXAA1580E - A JAVA MESSAGE

APAR status

• Closed as program error.

Error description

• PROBLEM: When trying to do "Delete Queue Data" in External
  System application, the following error occurs:  "BMXAA1580E - A
  Java Message System (JMS) error occurred. Check the JMS setup in
  the administrator console for the server"
  
  
  STEPS TO REPLICATE:
  1. Go to External systems application
  Find EXTSYS1
  
  2. Click Enterprise Services tab
  Find MXASSETInterface
  For testing, Have Use Continuous Queue? unchecked.
  
  3. Prepare xml to import. (data should cause an error)
  
  4. Actions/Import - Select a file to import - Select Preview
  You will get an error
  
  
  5. Actions/Import - Select a file to import
  
  6. Wait until JMSQSEQCONSUMER.SEQQIN crontask instance runs.
  In log, you will get an error
  
  e.g. 18 Nov 2022 04:35:58:843 [ERROR] [MXServer]
  [CID-CRON-78673] BMXAA6695E - The MBO could not be batch
  validated for object ASSET.
  
  7. Go to External System application
  
  8. More Actions- Add/Modify Queues in order to delete message
  stuck in sqin queue
  Select jms/maximo/int/queues/sqin
  
  Actions/Delete Queue Data
  
  
  
  RESULT: Error "BMXAA1580E - A Java Message System (JMS) error
  occurred. Check the JMS setup in the administrator console for
  the server."
  
  
  EXPECTED RESULT:  No error
  
  REPORTED IN VERSION: Manage 8.4.X
  
  
  AFFECTED APPLICATION (for Maximo Only):  External System
  application
  

Local fix

• N/A
  

Problem summary

Problem conclusion

• The fix for this APAR will be included in a future release.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  INTEGRATION

• Fixed component ID

  5724R46I1

Applicable component levels