APAR status
Closed as program error.
Error description
7.6.1.2 IFIX012 - Maximo crashing due to deadlock-blocked threads Below deadlock-blocked threads can be seen in java core files because of which Maximo application crashes: 1LKDEADLOCK Deadlock detected !!! NULL --------------------- NULL 2LKDEADLOCKTHR Thread "WebContainer : 11" (0x0000000006155200) 3LKDEADLOCKWTR is waiting for: 4LKDEADLOCKMON sys_mon_t:0x000002C2C616BA58 infl_mon_t: 0x000002C2C616BAD8: 4LKDEADLOCKOBJ psdi/webclient/system/session/WebClientSessionFa ctory@0x00000007183E9978 3LKDEADLOCKOWN which is owned by: 2LKDEADLOCKTHR Thread "WebContainer : 13" (0x000000000648D600) 3LKDEADLOCKWTR which is waiting for: 4LKDEADLOCKMON sys_mon_t:0x000002C2C6158F48 infl_mon_t: 0x000002C2C6158FC8: 4LKDEADLOCKOBJ com/ibm/ws/session/store/memory/MemorySession@0x000000074EA72BB0 3LKDEADLOCKOWN which is owned by: 2LKDEADLOCKTHR Thread "WebContainer : 11" (0x0000000006155200) 1LKDEADLOCK Deadlock detected !!! NULL --------------------- NULL 2LKDEADLOCKTHR Thread "WebContainer : 14" (0x0000000005BDB400) 3LKDEADLOCKWTR is waiting for: 4LKDEADLOCKMON sys_mon_t:0x00000204D59D3FD8 infl_mon_t: 0x00000204D59D4058: 4LKDEADLOCKOBJ psdi/webclient/system/session/WebClientSessionFa ctory@0x0000000717EC8860 3LKDEADLOCKOWN which is owned by: 2LKDEADLOCKTHR Thread "WebContainer : 10" (0x0000000005BD8E00) 3LKDEADLOCKWTR which is waiting for: 4LKDEADLOCKMON sys_mon_t:0x00000204D59C37D8 infl_mon_t: 0x00000204D59C3858: 4LKDEADLOCKOBJ com/ibm/ws/session/store/memory/MemorySession@0x00000007F9B8E818 3LKDEADLOCKOWN which is owned by: 2LKDEADLOCKTHR Thread "WebContainer : 14" (0x0000000005BDB400) There was an APAR related to this but it was fixed in Maximo's much earlier version (7.5.0.x) https://www.ibm.com/support/pages/apar/IV50706 App ServerIBM WebSphere Application Server 9.0.5.10 Version Tivoli's process automation engine 7.6.1.2-IFIX20210819-1713 Build 20200715-0100 DB Build V7612-284 HFDB Build HF7612-46 IBM Maximo Asset Management Work Centers 7.6.0.4 Build 20200715-0100 DB Build V7604-119 HFDB Build HF7680-10 IBM Tpae Integration Framework 7.6.1.2 Build 20200615-2330 DB Build V7612-11 IBM Maximo Asset Management 7.6.1.2 Build 20200715-0100 DB Build V7611-01 IoT Connection Utility 7.6.0.3 Build 20200701-1409 DB Build V7603-32 Server OSWindows Server 2019 10.0 Server DBOracle 18.0 (Oracle Database 18c Enterprise Edition Release 18.0.0.0.0 - Production Version 18.3.0.0.0)
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * MAXIMO * **************************************************************** * PROBLEM DESCRIPTION: * * Maximo crashing due to deadlock-blocked * * threads * ****************************************************************
Problem conclusion
Temporary fix
Comments
APAR Information
APAR number
IJ44683
Reported component name
MAXIMO ASST MGM
Reported component ID
5724R46AM
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2022-12-20
Closed date
2023-02-13
Last modified date
2023-02-13
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MAXIMO ASST MGM
Fixed component ID
5724R46AM
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
13 February 2023