IJ44669: 7.6.1.2 - PSDI.SECURITY.USERINFO ERROR IN MAXIMO LOGS WHEN SAVING INVENTORY USAGE RECORD

APAR status

• Closed as program error.

Error description

• PROBLEM DESCRIPTION
  
  Customer noticed an error in the Maximo logs when saving an
  Inventory Usage record and would like to know the cause and
  effect. It does not appear to be impacting functionality, but we
  would like to better understand what the error is telling us.
  
  
  
  STEPS TO REPRODUCE
  
  Steps to reproduce:
  1. Go to Inventory Usage app
  2. Create a new Inventory Usage record
  3. Fill out all required fields (Usage Type, Storeroom)
  4. Save the record
  5. Check the logs and see the error
  
  RESULTS
  
  Seeing PSDI.SECURITY.USERINFO error in Maximo logs
  
  EXPECTED RESULTS
  
  No error in logs.
  
  PRODUCT VERSION
  
  Tivoli's process automation engine 7.6.1.2-IFIX20220216-1819
  Build 20200715-0100 DB Build V7612-284 HFDB Build HF7612-76
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * PSDI.SECURITY.USERINFO ERROR IN MAXIMO LOGS WHEN SAVING      *
  * INVENTORY USAGE RECORD                                       *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package: release\fix pack for Release 8.6 Product
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels