IJ44633: BMXAA3556E ERROR FOR A BIRT REPORT PARAMETER IS DISPLAYED WHEN AN EXTRA-WIDE SCREEN IS USED FOR MAXIMO

APAR status

• Closed as program error.

Error description

• PROBLEM DESCRIPTION:
  When one specific user uses Maximo taking up the entire
  extra-wide monitor's screen and they populate the parameters for
  a BIRT report, including SiteID and click Submit, they get an
  error "BMXAA3556E - SiteID is a required field" even though the
  SiteID value is already populated.
   
  STEPS TO REPRODUCE: 
  - In Maximo 7.6.1.x, select any BIRT report that has Site ID as
  a mandatory field (or alternatively, make it mandatory in Report
  Administration)
  - Use an extra-wide monitor to view Maximo (for example, a 45
  monitor)
  - Open the relevant application and then select the relevant
  BIRT report from Run Reports.
  - Enter a value for the SIte ID by typing it manually.
  - Click Submit.
  - The BMXAA3556E - SiteID is a required field" error is
  displayed.
  
  The behaviour occurs when ALL three factors below are met:
  - Issue occurs for one specific Maximo user.
  - issue occurs when their Maximo UI takes up the entire screen
  of an extra-wide 45 monitor (no issue when using half of the
  monitors available screen or when using just a laptop without
  external monitor)
  - issue occurs when the SiteID parameter value is populated by
  typing it manually, not when entered via the Site lookup (and
  not when clearing value after BMXAA3556E error and then manually
  typing the SiteID value a second time)
   
  RESULTS: 
  The BMXAA3556E - SiteID is a required field" error is displayed
  after clicking Submit.
  
  EXPECTED RESULTS:
  
  There should be no error when all parameters have been
  populated on the BIRT Reports Request Page, regardless whether
  they are entered via lookup or typed in manually..
   
  REPORTED IN VERSION: 
  Maximo TPAE 7.6.1.2
  

Local fix

• Use the lookup to select the value for the parameter, if
  available
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * BMXAA3556E ERROR FOR A BIRT REPORT PARAMETER IS DISPLAYED    *
  * WHEN AN EXTRA-WIDE SCREEN IS USED FOR MAXIMO                 *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package: release\fix pack for Release 8.x Product
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels