IJ44477: TEPS CRASHES AFTER A TADDM DISCOVERY IS INITIATED

APAR status

• Closed as program error.

Error description

• A TADDM Discovery that utilises ITM to retrieve metrics from
  agents relies on KT1 to send SOAP requests from TEPS to the Hub
  TEMS.
  
  In SP11, KT1 was modified to exploit the session IDs that the
  Hub SOAP server returns in order to accommodate MFA.
  
  However, the structures that KT1 uses to cache session IDs are
  only initialised if KT1 is invoked through tacmd; when invoked
  by TEPS, the structures aren't uninitialised, and so an access
  violation occurs when they're accessed.
  

Local fix

• The code has been modified to properly initialize the session ID
  cache when KT1 is invoked by TEPS.
  

Problem summary

• TEPS crashes after a TADDM discovery is initiated.
  
  
  A TADDM Discovery that utilises ITM to retrieve metrics from
  agents relies on KT1 to send SOAP requests from TEPS to the Hub
  TEMS.
  In SP11, KT1 was modified to exploit the session IDs that the
  Hub SOAP server returns in order to accommodate MFA.
  However, the structures that KT1 uses to cache session IDs are
  only initialised if KT1 is invoked through tacmd;
  when invoked by TEPS, the structures aren't uninitialised and so
  an access violation occurs when they're accessed.
  

Problem conclusion

• The code has been modified to properly initialise the session ID
   cache when KT1 is invoked by TEPS.
  
  
  The fix for this APAR is contained in the following maintenance
  packages:
  
     | service pack | 6.3.0.7-TIV-ITM-SP0014
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TEP

• Fixed component ID

  5724C04EP

Applicable component levels