IJ44163: MAP LOADING ISSUE. USERNAME AND PASSWORD POPUP SHOWN WHEN WE OPEN MAP IN MAXIMO EXTERNAL URL.

APAR status

• Closed as program error.

Error description

• STEPS TO REPLICATE:
  
  
  1.	Configured Maps in Maximo and Proxy as enabled
  2.	Make sure Map uses Tokens.
  
  3.	Open Maximo from external url
  4.	Go to the asset application and open the map tab.
  
  
  RESULTS :
  The Popup dialogue asks username and password to access the Map.
  Although if we just click on the Cancel button then the Map
  loads.
  
  EXPECTED RESULTS:
  map should load without asking for user/pass for end users.
  
  REPORTED IN VERSION:
  
  IBM Maximo Spatial Asset Management 7.6.1.0
  Maximo Asset Management 7.6.1.2
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Maximo for Spatial users                             *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Map loading issue. Username and Password popup shown when we *
  * open Map in Maximo external url.                             *
  ****************************************************************
  

Problem conclusion

• A fix was developed to make sure the popup does not appear on
  external URL access.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels