IJ44145: RECEIVED ERROR AND HANG WHEN TRYING TO CHANGE UNIT COST OR QUANTITY IN A REVISED PO

APAR status

• Closed as program error.

Error description

• PROBLEM: Received error and hang when trying to change unit
  cost or quantity in a Revised PO
  
  STEPS TO REPLICATE:
  1. Go to the Work Order Tracking application
  Create a work order (ZWO1)
  Save and approve
  
  2. Go to the Purchase Order application
  Create a PO (TESTPO1)
  Set Vendor: FSC
  In POLINE, Click add
  Set Line Type: Standard Service
  Set Item: ELEV
  Set Quantity: 2
  Set Unit cost: 10
  Set workorder: ZWO1
  Set Receipt Required: Checked
  Set GL account accordingly
  Save
  Approve
  
  3. Go to the Receiving application
  Find PO (TESTPO1)
  In the Service Receipts tab, receive Qty:2
  TESTPO1's Receipts status becomes COMPLETE
  
  4. Go to the Purchase Order application
  Find PO (TESTPO1)
  Click Revise PO
  
  5. Go to the PO Lines Tab and make the quantity blank
  Save
  
  6. Retrieve TESTPO1 (Revision 1)
  In PO Lines Tab, try to change quantity from blank to 2
  Or
  In PO Lines Tab, try to enter some value for unit cost
  
  RESULT: A red X error is received. If you click the X mark to
  see the message, nothing is displayed and the screen stops
  responding. The user is forced to exit from that PO
  
  EXPECTED RESULT: Error message should display. The UI should
  allow the user to continue
  
  REPORTED IN VERSION: Tivoli's process automation engine 7.6.1.2
  
  AFFECTED APPLICATION (for Maximo Only): Purchase Order
  application.
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * RECEIVED ERROR AND HANG WHEN TRYING TO CHANGE UNIT COST OR   *
  * QUANTITY IN A REVISED PO                                     *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package: release\fix pack for Release 8.x Product
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels