IJ44012: ADDING CLASSIFICATION TO ITEM CAUSES INDEX VIOLATION DATABASE ERROR

APAR status

• Closed as program error.

Error description

• PROBLEM:
  Adding classification to Item causes index violation database
  error.
  
  STEPS TO REPRODUCE:
  1. Create a rotating Item from Item Master and add any
  classification to it, the specifications are copied to the
  Specification tab for this classification.
  2. Save the Item record.
  3. Go to Asset application and create a new Asset linking the
  Item number above to this asset using Rotating Item field.
  4. Save the new Asset, the same specifications as the Item are
  copied to the Specifications tab of the Asset.
  5. Back to the Item Master application, bring up the same item
  and remove only the classification description field and click
  Save.
  
  6. Add the same classification description back in and tab,
  duplicate specifications appear under specifications tab (this
  should not happen).
  7. Delete the duplicated specifications records and click on
  Save.
  
  8. Clear the classification again, save and add it back in. The
  duplicated specifications appear again, delete it and save the
  record.
  
  RESULTS:
  The following error message is displayed: BMXAA4210E - Database
  error number -803 has occurred. Invalid SQL queries are logged
  in the log file. Check the SQL query to identify the error.
  
  
  EXPECTED RESULTS:
  Duplicate specifications should not appear (step 6) and no error
  should happen after step 8.
  
  REPORTED IN VERSION:
  Tivoli's process automation engine 7.6.1.2-IFIX20220216
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * _MAXIMO_                                                     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * ADDING CLASSIFICATION TO ITEM CAUSES INDEX VIOLATION         *
  * DATABASE ERROR                                               *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package: release\fix pack for Release 8.x Product
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels