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IJ43940: FAILED TO CREATE A REQUISITION IF USER'S USERID IS DIFFERENT THAN THE PERSONID

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APAR status

  • Closed as program error.

Error description

  • Login as a user who's userid is different than the personid.
    
    
    Reproduce steps :
    ============
    1) Login as the user above and then try to create a requisition
    2) In the Requisition line, create a line for Material  or for
    an Item with vendor
    
       enter qty and order unit as required.
    
    3) continue, Submit
    
    4) The following error showed :
    
    BMXAA3025E - This requisition cannot be submitted because
    information is missing or incorrect.
    BMXAA3496E - Trouble processing item mrnum=1008 mrlinenum=1.
    Cause:BMXAA3097E - The person does not exist or is not active..
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Maximo users                                                 *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Users receive BMXAA3097E when attempting to submit a         *
    * Requisition when the user's USERID is different than the     *
    * PERSONID.                                                    *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR will be included in a future Release
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ43940

  • Reported component name

    MAXIMO ASST MGM

  • Reported component ID

    5724R46AM

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-10-20

  • Closed date

    2022-11-03

  • Last modified date

    2022-11-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO ASST MGM

  • Fixed component ID

    5724R46AM

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
03 November 2022