IJ43820: BMXAA8229W - RECORD INVRESERVE : HAS BEEN UPDATED BY ANOTHER USER. YOUR CHANGES HAVE NOT BEEN SAVED. REFRESH THE RECORD AND TRY

APAR status

• Closed as program error.

Error description

• PROBLEM DESCRIPTION:
  
  BMXAA8229W - Record INVRESERVE : has been updated by another
  user. Your changes have not been saved. Refresh the record and
  try again.
  Maximo recently upgraded to 7.6.1.2 IFIX014 and issue seems to
  have cropped up after that. The issue is happening during
  receiving payload to update MATUSETRANS object.
  
  STEPS TO REPRODUCE:
  
  (1). Create a work order record with item = 10112 and counts 50
  on Plans -- Materials tab.
  (2). Approve the Work order
  (3). On Work Order Tracking application Actuals > Materials >
  "Select Reserved Items" button > select item = 10112.
  (4). Set quantity: 10
  (5). These actions will create the records in invreserve and
  matusetrans tables
  (6). Go to External System application
  - Open EXTSYS1 > Enterprise Service tab > MXINVISSUEInterface
  - Import the XML file below (Import Preview is ticked):
  ---------------
  <?xml version="1.0" encoding="UTF-8"?>
  <SyncMXINVISSUE xmlns="http://www.ibm.com/maximo"
  xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
  creationDateTime="2022-02-08T14:35:19+11:00" transLanguage="EN"
  baseLanguage="EN" >
  <MXINVISSUESet>
  <MATUSETRANS action="Add">
  <CURRENCYCODE>USD</CURRENCYCODE>
  <EXTERNALREFID>123</EXTERNALREFID>
  <ISSUETYPE>ISSUE</ISSUETYPE>
  <ITEMNUM>10112</ITEMNUM>
  <LINECOST>13.50</LINECOST>
  <LINETYPE>ITEM</LINETYPE>
  <ORGID>EAGLENA</ORGID>
  <OWNERSYSID>LOAD</OWNERSYSID>
  <QUANTITY>-1.0</QUANTITY>
  <SITEID>BEDFORD</SITEID>
  <SOURCESYSID></SOURCESYSID>
  <STORELOC>CENTRAL</STORELOC>
  <WONUM>1359</WONUM>
  <REQUESTNUM>1179</REQUESTNUM>
  <GLDEBITACCT>6000-200-000</GLDEBITACCT>
  <GLCREDITACCT>6600-800-800</GLCREDITACCT>
  </MATUSETRANS>
  </MXINVISSUESet>
  </SyncMXINVISSUEE>
  ---------------
  
  Maximo shows the below error:
  BMXAA8229W - Record INVRESERVE : Site=BEDFORD Request=1179 has
  been updated by another user. Your changes have not been saved.
  Refresh the record and try again.
  
  (7). If I delete the below attribute in the above file, Import
  is successful.
  <REQUESTNUM>1179</REQUESTNUM>
  
  (8). But there is Maximo property
  'mxe.app.inventor.updateReservations' set to 1 on the client
  side.
  Importing the above file with the system property set to 1. Even
  if deleting the <REQUESTNUM> attribute, Maximo still shows the
  error:
  BMXAA8229W - Record INVRESERVE : Site=BEDFORD Request=1179 has
  been updated by another user. Your changes have not been saved.
  Refresh the record and try again.
  
  ACTUAL BEHAVIOR:
  Error is logged:
  BMXAA8229W - Record INVRESERVE : has been updated by another
  user. Your changes have not been saved. Refresh the record and
  try again.
  
  EXPECTED BEHAVIOR:
  
  No error message.
  
  REPORTED IN VERSION:
  Maximo 7.6.1.2 IFIX 14
  

Local fix

Problem summary

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package: release\fix pack for Release 7.6.1.3 Product
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels