IJ43818: WHEN CLEAR THE VALUE FOR LONG_DESCRIPTION FIELD, IT NOT TRIGGER THE AUTOMATION SCRIPTION RUN ACTION METHOD

APAR status

• Closed as program error.

Error description

• ERROR DESCRIPTION:
  When clear the value for Long_description field, it not trigger
  the automation scription run action method
  
  
  PERFORMANCE ISSUE:
  No
  
  STEPS TO REPRODUCE:
  1- Go to application designer, and search for WOTRACK;
  2- Add a Multiline Textbox Properties under Work
  RequiredDescription field, put DESCRIPTION_LONGDESCRIPTION
  in attribute and save the change;
  3- Go to automation script application and create Script with
  Attribute launch point;
  4- Launch point: WO-ATT-LONG-DESCRIPTION, description: Test long
  description, Object:WORKORDER, Attribute:
  DESCRIPTION_LONGDESCRIPTION, Events: Run Action;
  5- Click Next, Script: WO-ATT-LONG-DESCRIPTION, Description:
  Test long description,
  Script Language: JavaScript,and click next;
  6- Paste below script to it:
  from psdi.mbo import MboConstants
  
  from psdi.util.logging import MXLoggerFactory
  
  
  
  if (mbo.isNull("DESCRIPTION_LONGDESCRIPTION") is False):
    mbo.setValue("DESCRIPTION",
  mbo.getString("DESCRIPTION_LONGDESCRIPTION")[0:50],
  MboConstants.NOACCESSCHECK)
  
  else:   mbo.setValueNull("DESCRIPTION",
  MboConstants.NOACCESSCHECK)
  7- Click Create button.
  8- Go to Work Order Tracking application, find an exists record,
  input values in Long Details field, tab out.
  
  
  
  
  CURRENT ERRONEOUS RESULT and EXPECTED RESULT::
  You will find that value populated to Work Required field
  automatically, now you clean the value of Details, the expected
  behavior is Work Required filed value been cleared as well, but
  nothing happen after you clean the value of Details
  
  
  ENVIRONMENT (SYSTEM INFO):
  Tivoli's process automation engine 7.6.1.2-IFIX20201017-0046
  Build 20200715-0100 DB Build V7612-284 HFDB Build HF7612-08,
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Maximo users                                                 *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * WHEN CLEARING THE VALUE ON A LONG_DESCRIPTION FIELD,         *
  * AUTOMATION SCRIPT WITH ATTRIBUTE LAUNCHPOINT DOES NOT        *
  * EXECUTE                                                      *
  ****************************************************************
  ERROR DESCRIPTION:
  When clearing the value in the Long Description field, it does
  not trigger the automation script associated with the run action
  attribute launch point.
  STEPS TO REPRODUCE:
  1 Go to application designer, and search for WOTRACK;
  2 Add a Multiline Textbox under the Description field on the
  Main tab and set the attribute to DESCRIPTION_LONGDESCRIPTION.
  Save the change.
  3 Go to automation script application and create script with
  attribute launch point as follows:
  i Launch point: WO-ATT-LONG-DESCRIPTION.
  ii Description: Test long description.
  iii Object: WORKORDER
  iv Attribute: DESCRIPTION_LONGDESCRIPTION
  v Events: Run Action
  4 Click Next and enter the following:
  Script: WO-ATT-LONG-DESCRIPTION
  Description: Test long description,
  Script Language: javascript
  5 Click next and enter the following script:
  from psdi.mbo import MboConstants
  from psdi.util.logging import MXLoggerFactory
  if (mbo.isNull("DESCRIPTION_LONGDESCRIPTION") is False):
    mbo.setValue("DESCRIPTION",
  mbo.getString("DESCRIPTION_LONGDESCRIPTION")[0:50],
  MboConstants.NOACCESSCHECK)
  else: mbo.setValueNull("DESCRIPTION",
  MboConstants.NOACCESSCHECK)
  6 Click Create button.
  7 Go to Work Order Tracking application
  8 Find an existing record and input a value in the Multiline
  Textbox you added in Step 2 (DESCRIPTION_LONGDESCRIPTION). You
  will notice that on tabbing out, the Description field gets set
  from the execution of the autoscript.
  9 Clear the value you entered in Step 8 so that the Multiline
  Textbox is null again.
  CURRENT ERRONEOUS RESULT:
  The value is not cleared from the Description field. It appears
  that the autoscript did not execute as it did when adding the
  non-null value in Step 8.
  EXPECTED RESULT:
  On tabbing out of the Multiline Textbox after setting the value
  to blank/null, the autoscript would execute and set the
  Description field to be blank/null also.
  ENVIRONMENT (SYSTEM INFO):
  Tivoli's process automation engine 7.6.1.2-IFIX20201017-0046
  Build 20200715-0100 DB Build V7612-284 HFDB Build HF7612-08
  

Problem conclusion

• The fix for this APAR will be contained in a future release.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO SYSTEMS

• Fixed component ID

  5724R46AV

Applicable component levels