IJ43748: ESIGNATURE NOT WORKING FOR INVENTORY RECONCILE BALANCES ACTION

APAR status

• Closed as program error.

Error description

• PROBLEM:
  
  eSignature not working for Inventory Reconcile Balances action.
  
  STEPS TO REPRODUCE:
  
  Go to Security Groups and search for the group that we'll be
  allowed to e-signature;
  Click Security Controls and check if Enable Login Tracking is
  flagged;
  Go to Inventory application;
  Open any record with a balance;
  Click Inventory Adjustments and then Physical Count action and
  update the count;
  Click Inventory Adjustments and Reconcile Balances.
  
  CURRENT ERRONEOUS RESULT:
  The dialog asking for the e-signature is not displayed.
  
  EXPECTED RESULT:
  The dialog with the e-signature is displayed.
  
  REPORTED IN VERSION:
  IBM Maximo Asset Management  7.6.1.2
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * ESIGNATURE NOT WORKING FOR INVENTORY RECONCILE BALANCES      *
  * ACTION                                                       *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package: release\fix pack for Release 8.6 Product
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SYSTEM CONFIG

• Fixed component ID

  5724R46S1

Applicable component levels