IJ43406: WHEN CLICKING ON A WORK ORDER FROM A RESULT SET IN START CENTER, IT DOES NOT OPEN THE CORRECT WORK ORDER IN THE WORK ORDER TRRAC

APAR status

• Closed as program error.

Error description

• Problem description:
  
  When clicking on a Work Order from a result set in Start center,
  it does not open the correct Work Order in the Work Order
  Trracking application
  
  Steps to reproduce:
  
  1. create a result set in Start center
  
  2. add Work Order Tracking application and Work Order Details
  with the standard Where Clause "All Work Orders" to the result
  set
  
  3. add any fields, including WONUM for easy access to Work Order
  Tracking application
  
  4. Save, Finish, and go back to Start Center
  
  5. in the newly created Result set, click on any Work Order from
  that table
  
  Current results:
  
  The incorrect Work Order opens in Work Order tracking
  application
  
  Expected results:
  
  The correct Work Order should open when clicking on the WONUM in
  the result set
  
  Environment:
  
  Tivoli's process automation engine 7.6.1.2
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO users                                                 *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * WHEN CLICKING ON A WORK ORDER FROM A RESULT SET IN START     *
  * CENTER, IT DOES NOT OPEN THE CORRECT WORK ORDER IN THE WORK  *
  * ORDER TRACKING                                               *
  ****************************************************************
  

Problem conclusion

• FIXED
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels