IBM Support

IJ42783: SUBMIT A SERVICE REQUEST WORKCENTER LOCATION RESULTS DESCRIPTION CROPPED.

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APAR status

  • Closed as program error.

Error description

  • Problem:
    In Submit a Service Request Work Center Locations screen. Select
    magnifying glass to search for locations. The result set
    locations descriptions are all cropped. User unable to read the
    full description to identify the correct location.
    
    
    Steps to Reproduce:
    1. Open the Submit Service Request work center application
    2. Create a new request
    3. Select a category (Security)
    4. Leave the default information. Select Next until getting to
    the location section
    5. Select the magnifying glass next to the 'Select Location'
    field.
    
    Results:
    Some of the locations with a longer description will be cut off.
    Even if you hover over the location the full description will
    not be displayed.
    
    Expected Results:
    The full description of the location should be visible.
    
    
    Reported In Version:
    Tivoli's process automation engine 7.6.1.2
    

Local fix

Problem summary

Problem conclusion

  • The fix for this APAR will be included in a future release.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ42783

  • Reported component name

    MAXIMO ASST MGM

  • Reported component ID

    5724R46AM

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-09-22

  • Closed date

    2022-09-27

  • Last modified date

    2022-09-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO ASST MGM

  • Fixed component ID

    5724R46AM

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
27 September 2022