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IJ42553: MAXIMO REDIRECTS SAVED WORK ORDERS TO AN OLD WORK ORDER ON THE SCREEN.

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APAR status

  • Closed as program error.

Error description

  • When a work order has tasks with attachments, when saving it or
    changing its status (without saving it before), the record shown
    is from an old work order.
    
    STEPS TO REPRODUCE:
    
    
    1st Scenario:
    
    1) Go to Work Order Tracking and create a new work order (don't
    save it)
    
    2) Under Plans tab add a new task and add an attachment on it.
    Save it
    
    CURRENT ERRONEOUS RESULT: The screen is refreshed and an old
    work order is shown on it in place of the newly created one.
    
    EXPECTED RESULT: The newly created work order should be kept on
    the screen after it is saved.
    
    2nd Scenario (which I replicated it.)
    
    1) Go to Work Order Tracking and create a new work order (don't
    save it)
    
    2) Under Plans tab add a new task and add an attachment on it.
    (don't save it)
    
    3) Under Common Actions > Change Status
    Changing status dialog box will pop up
    
    CURRENT ERRONEOUS RESULT: The dialog box shows an old work order
    instead of the new one and the screen is refreshed and this old
    work order is shown on it.
    
    EXPECTED RESULT: The dialog box should be kept the new work
    order.
    
    2nd Scenario
    
    1) Go to Work Order Tracking and create a new work order (don't
    save it)
    
    2) Open a follow-up work order
    
    3) On the follow-up work order, I open the "Plans" tab and the
    "Items" tab lower, and create an item line (either item or
    material line type), add an attachment on it (don't save it)
    
    4) Under Common Actions > Change Status
    Changing status dialog box will pop up
    
    CURRENT ERRONEOUS RESULT: The dialog box shows an old work order
    instead of the new one and the screen is refreshed and this old
    work order is shown on it.
    
    EXPECTED RESULT: The dialog box should be kept the new work
    order.
    
    
    
    Reported in Version: Maximo TPAE 7611
    Application within Maximo: Work Order Tracking
    

Local fix

  • na
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * MAXIMO                                                       *
    ****************************************************************
    When a work order has tasks with attachments, when saving it or
    changing its status (without saving it before), the record
    shown
    is from an old work order.
    

Problem conclusion

  • The fix for this APAR will be included in a future release.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ42553

  • Reported component name

    SYSTEM CONFIG

  • Reported component ID

    5724R46S1

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-09-16

  • Closed date

    2023-11-16

  • Last modified date

    2023-11-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SYSTEM CONFIG

  • Fixed component ID

    5724R46S1

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
16 November 2023