APAR status
Closed as program error.
Error description
When a work order has tasks with attachments, when saving it or changing its status (without saving it before), the record shown is from an old work order. STEPS TO REPRODUCE: 1st Scenario: 1) Go to Work Order Tracking and create a new work order (don't save it) 2) Under Plans tab add a new task and add an attachment on it. Save it CURRENT ERRONEOUS RESULT: The screen is refreshed and an old work order is shown on it in place of the newly created one. EXPECTED RESULT: The newly created work order should be kept on the screen after it is saved. 2nd Scenario (which I replicated it.) 1) Go to Work Order Tracking and create a new work order (don't save it) 2) Under Plans tab add a new task and add an attachment on it. (don't save it) 3) Under Common Actions > Change Status Changing status dialog box will pop up CURRENT ERRONEOUS RESULT: The dialog box shows an old work order instead of the new one and the screen is refreshed and this old work order is shown on it. EXPECTED RESULT: The dialog box should be kept the new work order. 2nd Scenario 1) Go to Work Order Tracking and create a new work order (don't save it) 2) Open a follow-up work order 3) On the follow-up work order, I open the "Plans" tab and the "Items" tab lower, and create an item line (either item or material line type), add an attachment on it (don't save it) 4) Under Common Actions > Change Status Changing status dialog box will pop up CURRENT ERRONEOUS RESULT: The dialog box shows an old work order instead of the new one and the screen is refreshed and this old work order is shown on it. EXPECTED RESULT: The dialog box should be kept the new work order. Reported in Version: Maximo TPAE 7611 Application within Maximo: Work Order Tracking
Local fix
na
Problem summary
**************************************************************** * USERS AFFECTED: * * MAXIMO * **************************************************************** When a work order has tasks with attachments, when saving it or changing its status (without saving it before), the record shown is from an old work order.
Problem conclusion
The fix for this APAR will be included in a future release.
Temporary fix
Comments
APAR Information
APAR number
IJ42553
Reported component name
SYSTEM CONFIG
Reported component ID
5724R46S1
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2022-09-16
Closed date
2023-11-16
Last modified date
2023-11-16
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
SYSTEM CONFIG
Fixed component ID
5724R46S1
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
16 November 2023